Cube Desserts Bolton Reviews Summary

Delivery Service

Pros:

• "My fav desserts place! I would like to rate your delivery driver 5 stars ⭐️⭐️⭐️⭐️⭐️, for having such good manners, very pleasant and nice to deal with."
• "Delivery took about an hour but the food was well worth it. Delicious milkshakes and cheesecake and a friendly delivery driver. Will definitely go again."
• "Absolutely amazing service! Guy on the phone was really polite, delivery time was great, food was gorgeous, I ate every last crumb, and delivery guy was polite and friendly too! :)"
• "I got Nutella milkshake with Ferrero and it was absolutely delicious. The person who took my call named Humza got the order perfectly right. The best one I have had ever. Brilliant and friendly service and was very fast."

Cons:

• "Absolute joke, been waiting 1 hour and 10 minutes so far and still no order. Can't even contact them as the line just goes dead straight away."
• "Ordered at 20:30 and it turned up at 23:50 absolute joke, was supposed to be a treat for the kids, fare to say that it went in the bin as they was asleep."
• "Ordered a deliver from cube, it took over 1.5 hours to get here and when it did it was obviously cold when the shop is only 10 minute drive away! Spent £15 and ended up binning everything."
• "We ordered and waited 2 hours for our order to be delivered. After finally getting through to them I got told it will still be another 20 mins as it's not ready."

Customer Service

Pros:

• "Shout out to their excellent customer service too!"
• "Excellent selection of desserts and all reasonably priced. Impeccable customer service."
• "The food is excellent here the place is kept very clean and the staff all seem really nice, polite and friendly."
• "Amazing service and desserts. Love the tables full of sweets. Nice clean place. Great menu and Delicious food. The staff are very friendly and overall fantastic experience. Well worth a visit."

Cons:

• "My experience with Cube Desserts was incredibly disappointing...Their customer service was equally atrocious."
• "AWFUL SERVICE. The workers are rude and were keep on asking for my GF number when i was holding her hand whilst ordering."
• "It was once a nice go-to dessert place however in recent years...they do not provide the best of customer service as I've had a rude encounter with a worker before over the phone."
• "I wouldn’t even rate it a 1 star if I’m honest! I had to wait 45 mins for a collection order! So I was already disappointed to start off with."

Food Quality

Pros:

• "Chicken Waffle ⭐️⭐️⭐️⭐️⭐️ Generous portion, perfect sweet and savoury combination."
• "Gourmet Brownies and small cheesecakes! WOW! Amazing quality and presentation is immaculate."
• "Best address for desserts in the town, the less expensive and good food, generous."
• "The kids liked it but the downstairs smelt a bit and the atmosphere wasn't exactly chilled. Massive portions of decent sugar laden stuff."

Cons:

• "Ordered a peanut stack, Just opened up my box to see this mess. Taste okay but totally put off seeing it like this... Don't know if it was over heated or one of the staff threw it!"
• "I kid you not, this is what it looked like when I opened the box. Presentation out of the window. £4 spent on something that looks like it's been split in half and chucked about. And it tasted terrible."
• "Don’t know if its just me but quality gone way down. Milkshakes tastes horrid. Change of ingredients?"
• "All the food we ordered was being microwaved until the original fragrance of it disappeared and all that was left was foul smelling cake and custard (everything smelled of fries and chicken that they serve most probably being warmed up in the same microwave). NOTHING WAS FRESH"