Next Wheels & Tyres Gloucester Reviews Summary

Customer Service

Pros:

• "The service was so impressive that I returned two weeks later and had my callipers sprayed in M Sport blue."
• "Great customer service, really quick turnaround, competitive price and a lovely, clean waiting room!"
• "These guys are brilliant, I’ll definitely be back! Thank you Next Wheels & Tyres."
• "Excellent customer service!!! Due to rush hour traffic, I ran late, but Faz (owner/mgr) waited and stayed open for me."
• "Fantastic service. Car failed its MOT at Kwik Fit who quoted £400 for 2 new tyres and a drop link. Next Wheels&Tryes fit me in same day for the work for £180."
• "Brilliant service from Faz! They did a diamond job with my alloys! Super fast change and all the employees are super friendly."
• "Very good service came in for wheel alignment left with new set of alloy wheels 🤩 Absolutely super happy with the finish."
• "Amazing service and really nice guys and so helpful , they even stayed open late to fit the tyres for me."

Cons:

• "Worst customer service experience!!! Waited for 2 hours and drove away on my old wheels."
• "Terrible service. After booking in and waiting 1 hour 20 minutes. I was informed that there was quite a few people in front of me."
• "Paid for tyres and tracking. They didn't complete the tracking and told me it was straight and charged me."
• "This place is on ebay its disgusting. Ordered some wheels by mistake. They will not cancel the order."
• "Absolutely professional and a great service would highly recommend!!! I traveled from oxford to get my new alloys supplied and fitted."

Quality of Work

Pros:

• "They look absolutely brilliant now in the gloss black powder coated finish. I would highly recommend."
• "Sam transformed a set of wheels from black to silver for me, installed new tyres and even fitted them to the car for me too!!"
• "So happy with my alloys after the guys have refurbed them!! Looking at my alloys i can’t even tell where the marks were now they have been sorted 🤩."
• "Had 20inch wheels fitted, great service and top lad that fitted them, very helpful and polite."
• "All four wheels were badly kerbed and had buckles in them. They repaired it all and also welded one of the wheels."
• "These guys absolutley smashed it. Use of loan wheels was also good as i use my car daily."
• "Great quality work, returned my alloys to factory colour and condition. all buckles removed! It drives like a new car again."
• "Next Wheels and Tyres have just refurbished and powder coated the wheels from my very rare Marcos."

Cons:

• "Waited for 2 hours and drove away on my old wheels. They were unable to find correct tyre size."
• "Paid for tyres and tracking. They didn't complete the tracking and told me it was straight and charged me."
• "The service was so impressive that I returned two weeks later and had my callipers sprayed in M Sport blue."
• "Worst customer service experience!!! Waited for 2 hours and drove away on my old wheels."
• "Terrible service. After booking in and waiting 1 hour 20 minutes. I was informed that there was quite a few people in front of me."

Price and Value

Pros:

• "Next Wheels & Tyres offered a great service to refurbish my wheels at a great price."
• "Very competitively priced. Walked out with a lovely set of 19" AMG alloys. I would highly recommend them for all your tyres and alloys."
• "After having my Mercedes 20in alloys welded three times by a bristol company, popped in for advise and came away with four new tyres and wheels for less than one new Mercedes wheel."
• "Great service, great price, phoned on Friday with request about specific set. Next morning on arrival I’ve got to see all available styles and just over an hour later I was on my way."
• "Called in for a quote for new wheels for my Land Rover discovery sport. Very knowledgable and picked out the perfect wheels to really set my car off. Very reasonable price."
• "Had four wheels powder coated in a gloss black. Great communication from the outset, and a top job done."
• "Had a set of 20" wheels and tyres from here and very pleased with them and overall service I received. Well worth it and they're very competitive in terms of pricing."
• "Great customer service and quality pricing. Called in the morning and was in by 2 o’clock. Travelled all the way from Cannock as there no where better 👍🏼."

Cons:

• "Worst customer service experience!!! Waited for 2 hours and drove away on my old wheels. They were unable to find correct tyre size."
• "Paid for tyres and tracking. They didn't complete the tracking and told me it was straight and charged me."
• "This place is on ebay its disgusting. Ordered some wheels by mistake. They will not cancel the order."
• "Terrible service. After booking in and waiting 1 hour 20 minutes. I was informed that there was quite a few people in front of me."
• "Absolutely professional and a great service would highly recommend!!! I traveled from oxford to get my new alloys supplied and fitted."