Address: Beaulieu Rd, Dibden Purlieu, Southampton SO45 4PW, United Kingdom
Phone: +442380842275
Rating: 3.9
based on 180 reviews.
Service
Pros:
"The service was brilliant."
"Service was very good, food was great value and piping hot, our host John was very friendly and professional."
"6 of us had a good Sunday roast today.....service was very good and young lady server was very pleasant and brought food fairly quickly."
"First of we were served by Lee D at the bar as the restaurant was full. He was lovely, chatty and pleasant."
"Staff friendly and attentive."
"Service was quick and food was tasty and hot."
"Service is quick and served with a smile!"
Cons:
"Only 3 stars because I feel that the customer service and the process in the Heath has a lot to be desired."
"The only issue is that there is only ever 1 member of staff on the bar."
"The customer service was absolutely abysmal and was shocked even more when finding out it was the manager that serviced us!"
"One member of staff was particularly rude when asking her for a drink replying WAIT I'm busy."
"Service wasn't that great but OK, staff were a bit overwhelmed imo."
"Service at the bar was awful. We had a spilt drink on our table and instead of coming to clean it up the man came over and gave us a spray bottle and a filthy cloth and said he was too busy at the bar to do it himself!"
"Service was slow tonight, not sure why."
Food Quality
Pros:
"The food came out of the kitchen well prepared hot and prompt."
"The food was good and came out in a reasonable time."
"The food is good and the portions are worth the money."
"Considering it was 4pm it was impressive that the beef wasn’t dry at all."
"The food was absolutely gorgeous and very reasonable."
"The food was perfectly cooked and portion sizes where plentiful."
"The food here was brilliant."
Cons:
"Food average. Sauce had been dished up for a day or so and had a brown skin, coleslaw was brown in places."
"Food at best was mediocre, fish overcooked, chips a bit soggy."
"Didn’t particularly enjoy the food either."
"The main courses were poor."
"The chicken burger was very over cooked and chips were cold."
"The food itself was unfortunately quite bland."
"Food small portion no side sale or veg on plate had the chicken very dry."
Ambiance and Cleanliness
Pros:
"Right opposite the New Forest where you can burn off all the calories you have just eaten."
"The Heath put a Quiz night on for Great Orman street hospital. What an excellent evening !!"
"Great size, great quality and great value."
"The interior is stunning since the makeover of the pub and it is more spacious and family friendly or suitable for bigger groups due to the large tables fitting around the pub."
"In the summer there’s a garden to sit outside but in the winter it feels nice and cosy."