Address: Whitehall Rd, Cleckheaton, BD19 6HG, United Kingdom
Phone: +441274862828
Rating: 4.0
based on 169 reviews.
Service Quality
Pros:
"The staff were pleasant."
"The staff were brilliant, very friendly, welcoming and professional, nothing was too much for them, they were great."
"Always our go to place for a good breakfast, today we were a little late getting there, but was greeted by Kurt who was more than accommodating to us both, a superb breakfast as usual."
"Staff were very welcoming and polite."
"First time here and the food was way better than any other carvery! Staff were polite especially Kurt who was really helpful and pleasant."
"We love coming here for breakfast, we always feel so welcome and well looked after."
"Excellent service from all 4 staff members that we actually interacted with, well informed of the minor menu missing dishes, kind and courteous."
"Very disappointed booked for 4 Sunday carvery at 3.00 pm.got there told no carvery left, so we ordered our meals that was nothing to right home about."
Cons:
"Cold carvery, had to wait about 5 minutes just to get served, cold and quiet atmosphere in a large unused bar."
"Ordered one beer which was flat."
"Whilst waiting to be served at the carvery the lady serving was in conversation with a lady at the other side of the food counter and completely ignored what she was supposed to be doing, not once but twice."
"The manager was abrupt, rude, arrogant disrespectful."
"On entering the place it was obvious that no one cares."
"I was with a group of 20, service was a disaster."
"Service was shocking, the food was cold."
"One customer complained to the waitress only to be shouted at and verbally abused by the manager of the bar."
Food Quality
Pros:
"The food itself wasn't fantastic and although it was cooked through, I felt like it needed a few more minutes cooking for my liking."
"The food came out in a timely manner and was great quality and didn't break the bank."
"The carrots were hard, but edible, the stuffing and roast potatoes were quite nice."
"Exactly what you would expect from a Brewers Fayre. Food was nice although was cold."
"Visited for lunch for the first time today. Very good and friendly welcome."
"Always our go to place for a good breakfast, today we were a little late getting there, but was greeted by Kurt who was more than accommodating to us both, a superb breakfast as usual."
"Highly recommend! First time here and the food was way better than any other carvery!"
"Superb pastry with a really tasty filling."
Cons:
"Booked here for the all you can eat breakfast which is a good price as the kids eat free however they decided to finish breakfast as we sat down despite us paying for it up front."
"For our dinner, I had fish and chips and my husband had the steak. Whilst the portions they gave was good value for money, I was disgusted to find at breakfast the next morning, all the plates and cups that were put out, were all unwashed!!!"
"The chicken was absolutely awful, menu stated roast chicken.bl The chicken had been chargrilled and just tasted so bitter, it was also quite tough."
"Had chicken dinner, didn't come with cabbage, though menu stated it did."
"Had to wait ages. The pub wasn't very clean. When all four meals came all overcooked and dry."
"The manager was abrupt, rude, arrogant disrespectful. Was left waiting for food. Pre-ordered and had to change order. Service was shocking, the food was cold."
"I was with a group of 20, service was a disaster food took ages to arrive and my wife got the wrong pie."
"Shocking food, shocking service. Had gammon egg and chips and the food was floating in grease!"