5 ALIVE BRADFORD Adventure Soft Play Centre/ INDOOR FOOTBALL Reviews Summary

Party Experience

Pros:

• "However the party was amazing! All the kids (age range 4-9) loved it and the parents were all impressed too!"
• "The day of the party went so quickly and smoothly. Staff were on hand whenever required and helped ensure the party was a success."
• "Had a birthday party in the princess room. The room was stunning and spotless."
• "A brilliant place for kids of all ages. The under 5’s section (which is large and offers lots of variety including mini trampolines) is completely separate from the bigger kids play areas."
• "We celebrated our daughters birthday party here. Most amazing host. Amazing customer service the princess party room is absolutely beautiful my daughter loved it."
• "Just had party for 9 year old girl. Can't fault the place or staff. So attentive, always checking in to see if we needed anything, more than enough food. Really clean."
• "We had a party this Saturday at 5 alive the minute we walked in we were welcomed by the staff our 2 tables were reserved."
• "My daughter had her 5th party here today what a lovely place all staff was happy to help in anyway lovely clean place food was amazing loads of it and every child who went loved it."

Cons:

• "The kids had a great time. Great facilities, very clean environment, felt safe, rules in place but didn't feel tyrannical, staff helpful but could have been a bit friendlier."
• "Kids seemed to really enjoy themselves and there was plenty for them to do. The place needs to really be cleaned up as it's quite dusty and grimey in places."
• "Booked my daughters birthday party here, the trampoline and play gym bit was alright but when it got to the party room it went downhill from there."
• "Absolutely disgusting stinking place absolute rip off do not book ur party here!!! Paid £200 & they gave us 6 Nutella sandwiches for 13 kids!! Horrendous customer service manager had stinking attitude & badly organised!!!"
• "First time been since new management and it was shocking!! To say the least was told couldn't cut or eat birthday cake for my friend's 2 years old birthday never heard anything like it in my life."
• "Filthy play area, seen multiple rats roaming around the children's slides and play area. poor customer service, when reported to they seemed completely uninterested."
• "Absolutely ridiculous is this place rude staff members unhelpful and very arrogant waited a full hour for some food for a child not the best of clean places loads of other people complaining about their undercooked food."
• "This is a very unclean, unsafe place for children. The owner seems not to take actions whatsoever."

Cleanliness and Maintenance

Pros:

• "The venue is lovely and clean too, something that is not usually found in most soft plays."
• "Had a birthday party in the princess room. The room was stunning and spotless."
• "We visited this morning for the first time! I could not believe the size of this place! The soft play is so clean and well maintained!"
• "This is the best play area in Bradford my kids love it every weekend they just want to go 5 alive food is on point plus u get 2 hours !!!! Which is a bonus staff is lovely and polite."
• "The coffees are lovely and the food is freshly made to order - and not too pricey!"
• "We booked party at 5 alive adventure play and it was the best decision we made for our little boy. The kids had a great time staff were very attentive very well organised."
• "One of the best play center in Bradford"
• "I have visited this place after 1 year and my god I was shocked how it’s been revamped."

Cons:

• "The big kids section is also really filthy the further up you climb. Super dusty and the air smells really weird up there."
• "The kids had a great time. Great facilities, very clean environment, felt safe, rules in place but didn't feel tyrannical, staff helpful but could have been a bit friendlier and try smiling."
• "Kids seemed to really enjoy themselves and there was plenty for them to do. The place needs to really be cleaned up as it's quite dusty and grimey in places."
• "Filthy play area, seen multiple rats roaming around the children's slides and play area. poor customer service, when reported to they seemed completely uninterested."
• "Not very clean, wires which could be pulled through the netting in the over 4’s section was concerning."
• "Absolutely disgusting stinking place absolute rip off do not book ur party here!!!"
• "It's freezing in there, when I ask to put heat on they said that it's not working... Yeah, heating was actually working but only in reception where they were working."
• "If you want your child to have pneumonia.. Then this is the place to be.. No heating."