Sefton Park Hotel Reviews Summary

Location

Pros:

• "Great location for lark lane."
• "The hotel is in a perfect spot across from Sefton Park and close to great cafes and restaurants in Lark Lane."
• "Fabulas location for the event we were attending, with restaurants in walking distance."
• "Sefton Park Hotel is convenient location near Sefton Park in Liverpool, offering a peaceful atmosphere and beautiful surroundings."
• "Literally 30 second walk from Sefton park which is beautiful."
• "Next to the Sefton Park lots of nice walks close by."
• "Private carpark was useful. Hotel right next to the impressive Sefton Park."

Cons:

• "Bit of a distance from the city centre but close to the main road."
• "No air conditioning so window had to be open; traffic noisy from 7:00am."
• "Front entrance steps not great when you have mobility issues so I struggled to get in."

Staff and Service

Pros:

• "The hotel staff were really friendly and welcoming and especially Julie who went above and beyond to look after us all."
• "Staff were very friendly."
• "Staff were very friendly and helpful."
• "The gentleman serving us couldn't have been any nicer."
• "The staff are polite and the Covid-19 lockdown situation is handled well."
• "Staff polite and friendly."
• "All the staff were brilliant an very helpful."

Cons:

• "Young girl on reception needs training very unwelcoming and off putting."
• "Staff turnover seems very high even for this industry as every time we come, it's completely new staff."
• "Staff stay in back office at the back so you have to find them to get served or to pay."
• "After a very long wait at the bar which had nobody serving until a member of staff was asked."
• "Staff can be anything from friendly and helpful to simply unfriendly and ignoring you."
• "Staff didnt care at all."
• "We complained to reception and said that they will tell the owner."

Rooms

Pros:

• "Room was functional and very comfortable."
• "The room was nice clean and spacious enough for what was needed."
• "My room was large and comfortable with tea/coffee making facilities."
• "Room we had was spacious bed was good size and comfortable."
• "The room looked brilliant from start to finish."
• "Very clean, friendly staff, great room and comfortable bed."
• "The rooms were lovely, comfortable and clean."