Santorini Greek Restaurant Reviews Summary

Food Quality

Pros:

• "Prices are very very reasonable and great food quality."
• "The food portions were more than you can eat with affordable rate. The Baklava is a must try."
• "Food was nice, tasted better than it looked with large portions and a couple of us took food home."
• "The food is truly outstanding. Best Greek in Birmingham by a country mile."
• "The food is authentic and generous."
• "Delicious stewed lamb, salmon, kebab."
• "The food was beautiful, the staff were friendly and I had an absolutely gorgeous cocktail."

Cons:

• "All of the meat was dry and went stone cold really quickly."
• "The other fish that was on my plate were all over cooked/burnt and dry."
• "The calamari was dry, chewy and basically inedible."
• "The food itself: below mediocre."
• "The food was cold dried up bits of chicken... and chucked on the table at us."
• "Food not fresh and pita bread tasted really bad."
• "The food was cold and felt absolutely sick."

Service

Pros:

• "Staff were really friendly and the customer service was 10/10."
• "Would definitely recommend going here!"
• "The staff are really friendly and welcoming."
• "The service was great, the staffs are very attentive and welcoming."
• "Really friendly owner and Greek TV in the background made it feel welcoming."
• "The waiters were so helpful I want to say Jean Pierre and Paulo."
• "Absolutely fantastic service, food, and atmosphere."

Cons:

• "Food it's okay, service however it's terrible."
• "They over price all the time! They even put service charge on the bill without letting us know we have to pay that from the beginning."
• "When then telling the server the food wasn't great she got angry."
• "They are really friendly but very sneaky when it comes to the bill, they kept bringing extras to the table we didn’t ask for and then they added it to the bill at the end."
• "Service was timed well but not very friendly."
• "Visited this restaurant today and the price they charged on the bill was a different price to what was on the menu."
• "The staff couldn't communicate or understand the issues."

Ambience

Pros:

• "A great place with good prices and it feels like a family meeting."
• "The decor could do with an upgrade however the customer service from the staff and the friendliness of some of the other clientele that were dining really made my visit."
• "Decor wise, it reminds you of being in Greece with its colourful walls, Greek music playing in the background and open kitchen."
• "It’s like being there minus the sunshine."
• "Greek music in the background, which made you feel as though you could have been in Greece."
• "Ambience and vibe feels like in Greece, bring back the old memories."
• "With great traditional Greek music, plate smashing and all the trimmings."

Cons:

• "Dirty chair covers, dirty cutlery, dirty glasses."
• "Filthy. The cutlery was dirty, there were bits floating in my wine."
• "The music was overbearing. We couldn't talk across the table and even talking to the person next to me was a struggle."
• "The music was so loud we couldn't talk to people sitting next to each other."
• "When we arrived, it became apparent that the restaurant is not very clean, toilet cubicles are missing locks and toilet roll and have other (unmentionable) evidence of frequent use."
• "After we had finished our starter, the atmosphere changed to clubland with deafeningly loud music."
• "The PA was so loud constantly that it was impossible to hold any conversation."

Value

Pros:

• "Good prices."
• "Great value for money."
• "The quality of the food was better than Michelin starred food, we had the Mezze Special as pictured."
• "£26 for all this including 2 drinks!"
• "For £30 we got 4 drinks and a huge platter of food that filled the table."
• "Large, generous portions of fresh food for affordable prices."
• "Great value for money and lots of selection."

Cons:

• "No drinks menu so you don't actually know what you've been charged for drinks, which makes it convenient for them."
• "I think we were stitched up with our bill."
• "They overcharged me, menu says £7 they charge £9."
• "The bill was a piece of paper where there was written the amount which we found it was way more then what we were supposed to pay."
• "We were charged for food and drinks we did not get."
• "The 'free' flatbreads with dips and 'free' mini desserts were nice too...but our bill suggests that unless our bottled beers cost £7.50 each, they weren't entirely free!"
• "The bill was just a few scrawled lines, essentially it felt we were profiled and could charge us whatever they liked."