Bonomini Hair Salon Reviews Summary

Category: Hair salon Bristol

Address: 22 Alma Vale Rd, Clifton, Bristol BS8 2HY, United Kingdom

Phone: +441179239169

Rating: 4.4
based on 194 reviews.

Customer Service

Pros:

  • "The staff are knowledgeable and friendly. They care about the products they use and and impact on the environment."
  • "Always a pleasure to have Kirby do my hair. He’s personable, knowledgeable and always goes the extra mile."
  • "Everyone seemed really positive and happy to help."
  • "Lovely shop, friendly staff, relaxing environment."
  • "The salon was friendly and welcoming, I highly recommend it."
  • "Lovely place, great atmosphere and very friendly staff."
  • "First visit to the salon, everyone was very friendly."

Cons:

  • "If you don’t mind being left to wait for long periods of time, this is a good salon. Expect to wait 30+ minutes before even being seen to."
  • "I was robbed. Lied to. And made to feel like a nuisance and a liar."
  • "Instead they have been nothing but rude and unsympathetic, and made me so much more angry and resentful towards them."
  • "Avoid, avoid, avoid....shocking service from Salon owner!!!"
  • "Unfortunately I won't be returning to Bonomini due to their bad customer service."
  • "Rude girl at front desk immediately made me feel incredibly uncomfortable upon arriving."
  • "The staff were friendly but i think they genuinely can’t cut or colour hair properly."

Styling and Colouring

Pros:

  • "He has been amazing, really professional and creative."
  • "Had a complete restyle from a long bob to a short pixie crop with Chloe and would thoroughly recommend."
  • "Debbie was great explaining how to get the look and colour I wanted adjusted so that it would best suit my colouring and face shape."
  • "Sophie for highlights and a cut, and it's the happiest I've been with a cut and colour for years."
  • "I had Lizzie and she did such a good job, I had had a bad experience with another salon so she did a colour correction and gave me the most amazing balayage."
  • "Thank you so much to Kat for my brilliant Balayage and Cezanne hair treatment."
  • "Best colour choice I've had in years - perfect for my skin colouring."

Cons:

  • "It should have been a very basic bob cut which costs £61 and the result is shockingly bad -- uneven lengths, spiky finishes on day 2, and sides of hair completely jagged."
  • "The hairdresser ended up making my hair BRIGHT orange."
  • "After my first wash at home, some strands of my hair turned red! At the front of my face!"
  • "I unfortunately ended up with block highlights a couple of inches from my roots, so it actually looked like I had grown out highlights."
  • "Do not go here! Went here for my first ever hair colouring... I paid almost £200 and cried when I left the salon."
  • "The haircut I was given aged me 15 years, and was akin to a bowlcut."
  • "Highlights are stripey and inconsistent throughout."

Price and Value

Pros:

  • "They offer a really good loyalty scheme and make a cracking brew on the side."
  • "I only planned to visit once (via their recommend a friend scheme which got me 50% off) but I've been back ever since."
  • "Expensive but worth it."
  • "On the pricey side but this is well worth the money."
  • "You certainly get what you pay for x"

Cons:

  • "I was also charged a further £30 plus for the pleasure of a proper blow-dry."
  • "I am short of about £400 (half my savings!)."
  • "I would therefore not recommend for the simple reason that it was definitely overpriced."
  • "I paid £49 for this pleasure. Overpriced for the service received."
  • "I spent 4 months and nearly £400, to have my hair bleached, and cleansed, and bleached and cleansed...with red roots."
  • "If I'd known my hair would eventually cost me £220 I would have gone back to my all time favourite hairdressers."
  • "The salon had changed their pricing and neglected to tell me, so my £120 service suddenly became £220."

Salon Environment

Pros:

  • "New to the salon and had high expectations due to the reviews etc. Interior was lovely and it was busy which was great to see!"
  • "The salon was very elegant and spacious. I had a fabulous experience right from the start."
  • "The salon itself is clean and stylish, with a calm atmosphere."
  • "The environment was also calm and soothing. They also accommodated privacy given I wear a headscarf!"
  • "The salon atmosphere is relaxed, the staff are friendly, and the products work amazingly as well as being organic and nice smelling!"
  • "The salon has a really welcoming feel. Very professional."
  • "The salon is really lovely and the staff were all very friendly."

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