La Casa Loco Reviews Summary

Food Quality

Pros:

• "Amazing food, spicy and tasty just what I expect of a Mexican restaurant."
• "The food is soo tasty, well presented and hot."
• "Food was great! Very tasty and one of the most Mexican restaurants I've been to."
• "Really good traditional Mexican food x great variety of cocktails and super friendly staff."
• "The food is fantastic, with plenty of variety and huge portions."
• "Delicious. Had a great burrito full of chipotle chicken."
• "The food is always top notch, beautifully cooked and good sized portions."

Cons:

• "The steak was interesting as it tasted like what I'd expect at a British pub/whetherspoons, no Mexican flare to it at all."
• "The Calamari tasted (and looked) disappointing."
• "Paid £11 for chicken fajitas uncooked?"
• "The food at Casa Loco was disappointing."
• "We got the food back and quite honestly, it was very bland. There was no flavour to the chimichanga, the 5 bean chilli was okay but nothing to write home about, the nachos were soggy."
• "The guacamole was underwhelming, with a bland taste and a mushy texture."
• "The tacos were dry and lacked any real depth of flavor."

Service

Pros:

• "Fantastic atmosphere and attentive staff made it a really lovely few hours."
• "Staff were amazing and allowed us to decorate the table and they took the cake away and when your ready they play happy birthday music over the speakers and dim the lights and bring the lit cake over to the birthday person."
• "The service is spot on and the waiting staff are so friendly."
• "The staff were really helpful."
• "The staff were welcoming and helpful."
• "Staff were really friendly also."
• "The staff couldn't have been more friendly."

Cons:

• "Service is a little hit and miss, I've been 3 times over the last 5 months, one of those times was fantastic, the 2nd time was ok and this last time was just about satisfactory."
• "Also, some of the waiters need a refresher regarding customer interaction."
• "They never hear about cross contamination. They have big problems with hygiene. Both of us got food poisoning after eating here."
• "Our waitress was pretty grumpy."
• "Staff average in service, complicated by getting the bill wrong initially."
• "The staff is friendly and welcoming, but unfortunately, the service was slow and disorganized during our visit."
• "Slow service, ordering from the app doesn't much reality- different quantities."

Atmosphere

Pros:

• "The atmosphere at Casa Loco is festive and energetic, with bright decor and lively music."
• "La Casa Loco delivers with its chilled atmosphere."
• "Lovely ambience, lovely tasting food and huge portions."
• "The atmosphere is both friendly and fun."
• "The ambience and revelry reminds me fondly of a restaurant I used to frequent in Africa!"
• "Ambience is good."
• "The place is buzzing."

Cons:

• "Has the tendency to be overcrowded and noisy."
• "A bit loud for my liking."
• "It is quite expensive though so it's not your every day eatery."
• "The upstairs bar area is quite small and cramp."
• "Extremely noisy inside."
• "The atmosphere is nice if we were not shoved out of the way even though the restaurant was not full at all."
• "Over all wasn’t happy with the atmosphere spent a lot of money which i couldn’t afford to do as i attend rugby college and am saving for my car insurance, not happy won’t be returning!"

Value

Pros:

• "Good food, reasonable prices."
• "Food well priced and tastes superb."
• "Really good value and lovely staff."
• "Great atmosphere, extensive menu choices all at reasonable prices in this popular local restaurant."
• "Good food, great staff and atmosphere."
• "Good food, reasonable prices, good table service."
• "Excellent food, reasonably priced, great decor and atmosphere."

Cons:

• "Don’t bother with the nachos - a tiny soggy box for £5!"
• "Paid £11 for chicken fajitas uncooked?"
• "£65 for 2 people!!!"
• "Takeaway prices totally excessive for quality and quantity of food."
• "The food was nice but I thought a little overpriced for what it was."
• "Drinks can be a little costly but nothing that is too outrageous."
• "Cocktails are very pricey but nice."