Address: 49 Kersley St, London, SW11 4PR, United Kingdom
Phone: +442077380002
Rating: 4.5
based on 140 reviews.
Atmosphere & Environment
Pros:
"The atmosphere is very friendly and efficient."
"Dr Trevor creates a relaxed, calming atmosphere which helps relieve any anxiety."
"The nicest dentist practice I’ve ever been to in London."
"Great Dental Clinic clean, hygienic and very friendly with great level of service."
Cons:
"When it changed over to the Dental Beauty group in recent years, it was easy to feel the loss of a personalised independent business."
Dental Professionals & Staff
Pros:
"Dr Trevor listens to your concerns and offers professional advice."
"Dr Drew Langan is fantastic with my son who is nearly 3, putting him instantly at ease."
"Nurse Cristina is fantastic too - letting me hold/squeeze her hand through my filling!"
"Andrea dealt with my urgent issue today after being in pain for quite some time."
"The always kind Andrea has served as a reassuring continuity during the ownership transition of the practice."
"Dr Amal Patel at Dental Beauty Battersea (assisted by lovely Nathalie), I had great trust and confidence."
"Dr Jaya, explained the entire process is so much detail."
"Saw the lovely dentist called Trevor, so glad I’m able to see him now."
"I had a veneer replaced by Dr Sonai Patel and nurse Shakti who were amazing."
"Dr. Maria Hajivassiliou (dentist) more than ably assisted by Shaneque (dental nurse)."
"I'm so happy with the treatment that I have received at Dental Beauty in Battersea with Maria and Shaneque."
"Very happy with the treatment I got from Dr Drew and Christina over 4 visits."
Cons:
"awful experience, the receptionist Emily has been very rude and unpolite."
"The worst ever unprofessional unethical practice I have seen."
"Receptionist are so incredibly rude Please avoid."
Procedures & Treatments
Pros:
"I recently had a dental crown installed to my front lower teeth. He did an outstanding job."
"Highly recommend Dental Beauty. Dr Drew Langan is fantastic."
"The high standards that are continuously upheld at this practice."
"I had a root canal procedure with Mr Kunal Patel on Monday this week and in the two days that have followed I have some sensitivity (to be expected) but no pain as such."
"Dr Langan was friendly, effective and informative about the procedure."
"Dr Sonal Patel for a filling. She was very caring, explained everything that was involved with the procedure."
"Fast and efficient service. My dentist was Dr Brar, he was very professional with his work."
Cons:
"I had same experience before they have asked me to remove my reviews and they will avoid in the future."
"Now only interested in charging as much as possible with no treatment, terrible attitude of staff with no customer service whatsoever."
Customer Service & Experience
Pros:
"My own experience with Dr Drew, and the amazing assistants Christina and Shakti are certainly a 'Gold star service'."
"I'm very pleased with my results, and I would highly recommend DB Battersea to anyone looking to get cosmetic treatment or even for your regular checkups."
"Honestly, I can't recommend this dentist highly enough, everyone here is professional, kind, reassuring and genuinely lovely."
"I accompanied my wife for an appointment with Dr. Sonal Patel for a filling. She was very caring, explained everything that was involved with the procedure."
"Midway through an 18mth orthodontic program to straighten my teeth... I feel that I’m very well looked after by Jaya, Donna and Andrea."
Cons:
"No manager in the house at early morning so none of my requests has neither been considered nor accommodated."
"Waited two days for my appointment was at 12 pm after 20-minute waiting they called me before asking my problem they fill out all form to me for signing to get the payment."
"It's a real shame as the dental team are great but the front of house is letting the whole practice down."
"I didn't appreciate being upsold things I didn't need."
Booking & Accessibility
Pros:
"I have been a patient at the Dental Beauty Battersea for years and they have always managed to book me in for an appointment."
"Booking appointments has been easy and efficient."
"Great accessibility and availability of appointments."
Cons:
"Very difficult to get through on the phone to book an appointment."
"Had to wait weeks for a simple appointment."
"I have been trying to book a check-up for the last two weeks and no success."
"Booking system is a joke, you can never get an appointment."