Tila Studio Reviews Summary

Staff Professionalism and Skill

Pros:

• "Her studio is not just walking distance from home, she and her also highly professional team listen to what I want."
• "Nertila's cuts are always excellent and up to date with current fashion, leaving me happy every time."
• "Hairstylist Maria is a very nice person, she understood exactly what my hair needs."
• "She definitely knows what styles suit people and is a very talented stylist with very reasonable prices."
• "Adela transformed my hair from a honey balayage to a platinum pixie and I am so so happy with my new look."
• "Nertila is not only an excellent stylist but she is a very experienced colorist too which is often hard to find that combo."
• "Ilona at Tila Hair Studio is without reservation the most talented, skilled, honest and professional hairdresser I have ever encountered."

Cons:

• "I didn't get the cut I wanted."
• "I noticed there was uneven cutting (which was hidden due to the hair being styled at the salon in curls)."
• "Usually colour is good but unfortunately the last time I went I left with very purple hair not the very light blonde I had asked for."
• "He took way too much off my hair without even asking me, I almost cried!"
• "The issue was that he didn’t speak good English and I felt like I couldn’t communicate with him properly."
• "When I asked to put more layers in it as it looked very one length (kinda Willy Wonka style) she said that a layered cut was too much work to maintain."
• "However, I am not too happy with the haircut after I washed and blow dried it myself now."

Customer Service and Experience

Pros:

• "The ladies were welcoming, warm and friendly and Tila truly cares about you walking out with what you envisaged."
• "I strongly recommend Tila Studio when you want something special for yourself - at (not to forget!) very reasonable prices."
• "I can honestly say I've never had a less than pleasing result and I would thoroughly recommend this excellent hairdressers salon."
• "I loved my experience at Tila Studio! Such an amazing salon with excellent service!"
• "I am a regular now. I have my appointments every 6-8 weeks and every time I go, I really enjoy the experience."
• "Thank you Tila studio for my hair transformation. My friend recommended Adela to me, and she was right."
• "I visited Tila studio yesterday and my experience was excellent! Both Ilona and Tila where very friendly and helpful."

Cons:

• "Therefore, I don’t think I will be going here again for a balayage or otherwise."
• "I'll be looking for a new hairdresser."
• "I may have just been unlucky so it probably is a good place but I don’t think this will be my future hairdresser unfortunately."
• "Left with fuzzy purple hair. I'll be looking for a new hairdresser."
• "Unfortunately, I doubt I'll be coming back- I think this place is fine if you want a trim and a balayage."
• "She pulled out a LOT of my hair, I know this is not on purpose of course but you must be more careful as it was really unpleasant and I want to keep my hair!"
• "Couldn’t get an appointment at Tila Studio early enough so went to a nearby salon rated 4.8 and left with a streaky balayage for 200 pounds with hidden costs."

Salon Atmosphere and Amenities

Pros:

• "There's always a lovely, relaxing atmosphere in the salon."
• "The studio is super clean and bright and overlooks a nice green park."
• "I just love this place!"
• "Everyone at the studio is so friendly and welcoming."
• "The salon not only offers great service, but outstanding value for money."
• "They are excellent value for money and regardless who you book with, you can be rest assured that you'll leave feeling amazing!"
• "Whether you are an old or new client you are treated to the kind of luxury pampering usually only found in very expensive central London salons."

Cons:

• "Overall nice salon and professional even though I did not get the result or colour I wanted."
• "It is probably the only place in the city where you go with your own mask and gel sanitiser and they charge you an extra £5 (after already spending over £250 in treatment) for PPE."
• "Her hair washing and head massage did need a little perfecting - but I imagine she is still learning."
• "My most recent haircut and colour, although left me initially very upset as the fringe was not to the height I wanted and the colour was not to my exact specification."