Trevor Sorbie Hampstead Reviews Summary

Staff and Service

Pros:

• "The team are very friendly and attentive and you feel very well looked after."
• "Felt very relaxed, all staff came across as placid, attentive and friendly."
• "Everyone is so friendly, there is a genuine feeling of family about this team and I have fun whenever I visit."
• "The staff at Trevor Sorbie are all lovely and helpful. The salon is clean and bright."
• "Everyone is friendly and charming."
• "The whole team are so lovely and friendly and hilarious and I couldn’t recommend them and the salon more."
• "The entire staff was friendly, welcoming and professional."

Cons:

• "The girl who washed my hair also made some comments about my hair colour that while I agreed with her to an extent she was quite unprofessional in her approach."
• "I pointed out to the hairstylist (Brigita) at the end but she quickly brushed me off and did not offer to fix."
• "The hair washing assistant scraped my skull painfully during the wash and my sensitive head skin still hurts."
• "Then he brushed my hair with disastrously dirty and untidy brush: it had a visible layer of dried brown dirt and other people’s hair."
• "I also noticed other people’s hair on other brushes and hairdryer attachments."

Styling and Colouring

Pros:

• "I have been incredibly pleased by styling services offered by Edoardo."
• "Brigita is amazing Hairdresser my hair looks and feels amazing."
• "Edoardo is a hair cutting genius! He is the only hair dresser I have ever known to pay intricate attention to detail to every strand of hair."
• "Over the moon with my first visit to Trevor Sorbie Hampstead! Jamie did a perfect job of my blonde high and low lights and restored my hair to exactly how I wanted it."
• "I have also had the pleasure of having my hair styled by Edoardo who posses patience, skill and very good listening skills :)."
• "For cut and hairstyling/blow dry I see Mattia who is wonderful and has always made my hair look gorgeous."
• "I always get my hair cut/styled by Edoardo at Hampstead branch. Wouldn’t trust anyone else as my hair is thick and difficult to manage, yet Edoardo always knows exactly what I want and gives me a perfect cut."

Cons:

• "Disappointed with hair color. This is the second time I've been disappointed with this person who did my hair coloring named Clara."
• "Extremely disappointed with the result as it is going to take me several months to grow out the colour and in the meantime I have to put up with, to be frank, embarrassing hair."
• "If you have long blonde hair and would like natural looking highlights in an ash tone, I would not recommend this salon."
• "Disappointing. Went for balayage and the final result was totally different hair on both sides of my face."
• "Shame the results are not permanent neither the colour as my hair was beautiful, the perfect shade, but the colour is completely washed off after few washes."

Salon Experience

Pros:

• "They give free consultations to those first timers, so you can get an idea if they can achieve what you're looking for."
• "I felt completely safe as regards Coronavirus - staff take the situation seriously."
• "The salon itself was lovely and the people were really friendly."
• "The atmosphere and friendly candor among the salon professionals makes Trevor Sorbie-Hampstead a very welcoming environment!"
• "Lovely vibe at the Hampstead salon."
• "Great salon. It's well-organised and friendly."
• "The salon is super clean and everyone is really friendly and helpful!"

Cons:

• "Overall I feel very frustrated, it is unfair service quality for £160 you are asked to pay."
• "This is the second time I've been disappointed with this person who did my hair coloring named Clara."