Address: 143 Friern Park, London, N12 9LR, United Kingdom
Phone: +447890386393
Rating: 5.0
based on 665 reviews.
Professionalism and Expertise
Pros:
"Zoe is extremely professional and competent. She explained the procedure clearly, make sure I was comfortable with the process, and cleared out my earwax in just a few minutes."
"Zoe was very professional, experienced and performed same day ear wax removal."
"Zoe is brilliant, super informative, friendly and professional."
"Zoe is a brilliant Audiologist, of all of the years seeing various doctors and having problems with my ears 1 visit and my hearing is now crystal clear."
"Zoe is very knowledgeable and insightful person who helped us understand the reasoning behind the issue."
"I had a fantastic experience at Finchley & Whetstone: Ear Wax Microsuction Removal. Zoe was brilliant and in 10 minutes removed all the deep rooted wax that had been lodged deep in my ear canal."
"Zoe has a wealth of experience and uses the latest technology to remove ear wax. I saw her recently and she treated both my ears."
"Zoe is extremely friendly and professional. She explained exactly what she would be doing. Unfortunately I had been using ear drops as instructed by GP which then caused the wax to move to the ear drum. Zoe does not recommend the use of ear drops. She managed to clear my ear and now I can hear again."
Cons:
"Successfully cleared my sons blocked ears which had been giving him hearing trouble for some time. Explained the procedure very well and was very gentle. Would definitely use Zoe again and recommend her services. Gave 4 stars only because a small waiting area would be welcome."
Customer Service and Responsiveness
Pros:
"I had a fantastic experience with Zoe. She was incredibly responsive and even took my call late on a weekend."
"Zoe fitted us in with very short notice yesterday. My sons ear was ringing after using Otex for a few days."
"Zoe is extremely qualified and competent. I really appreciated her explaining the procedure and making sure I am comfortable every step of the way."
"Zoe was able to fit me in at short notice. She was highly knowledgeable and was able to remove my earwax easily and comfortably."
"I had a blocked ear for over a week and it was starting to affect my work. I went to my local pharmacy and they recommended Zoe who arranged an appointment for the next day."
"I was extremely thankful for Zoe fitting me in at such short notice. It was such a relief to have the wax removed by a trusted professional."
"After suffering a sudden blocked ear in the evening, Zoe was quick to arrange me an appointment the following morning."
"I rang this morning and was given an appointment straight away. I was having a lot of pain and had gone deaf in one ear."
Cons:
"I found Zoe whilst searching online and she had really good reviews. The experience was pleasant and easy, I can actually hear again as she took out a big chunk of wax! I didn’t feel any pain whatsoever. Recommend for sure😊"
Effectiveness and Efficiency of Treatment
Pros:
"Zoe sorted out my ears leaving me feeling fresh and reborn! Great service, decent price and quick treatment!"
"The procedure was efficient and pain free. I would definitely recommend Zoe."
"The procedure was quick and painless and my ears feel so much better."
"I can hear better and feel much less pressure in my ears."
"Her prices are very reasonable, and I would definitely recommend her to others."
"My ears feel so wonderful, Many thanks to the Capable Zoe. I strongly recommend Zoe if you are suffering from ear wax."
"I can hear better and feel much less pressure in my ears."
"I had an excellent experience here! I had a painful build-up of earwax - Zoe solved the problem quickly and professionally."