Shrigley Hall Hotel & Spa Reviews Summary

Accommodations and Rooms

Pros:

• "The rooms look and smell like they've just been renovated (new paint and carpet smell) and they are absolutely beautiful."
• "Rooms|We stayed in a refurbished double, beds were huge, extremely comfortable."
• "The rooms were not really clean. I found lots of hair that didn’t belong to me."
• "Absolutely stunning hotel. What a beautiful room we had too."
• "The room was lovely, the food was great and the spa was fantastic."
• "Our room was fabulous with really comfortable beds!"
• "The room did what it needed, the only thing was there was no bath just a shower, and also the window handle was broken."
• "Rooms could be quite difficult to find as it is like a maze in there but otherwise no complaints!!"

Cons:

• "The bathroom fan was so loud and wouldn't go off and the shower flooded the bathroom as it didn't drain properly."
• "The hotel rooms are only 3. The room did what it needed, the only thing was there was no bath just a shower, and also the window handle was broken."
• "The rooms were not really clean. I found lots of hair that didn’t belong to me."
• "The rooms are pretty abysmal as per other reviews - dusty, dirty, mouldy, noisy."
• "Rooms smells funky (perhaps drainage issues?). No bottled water in the room for a 4 star hotel."
• "The rooms are a little dated, but the food was fabulous, the spa was wonderful."
• "Rooms could do with a bit of attention to the decor, but our room was comfortable and had a lovely king-size bed."
• "The room was dark, tired, bit scruffy and had a nice exposed electrical circuit breaker in the corner."

Spa and Wellness Facilities

Pros:

• "We had a wonderful afternoon in the spa where she enjoyed a relaxing massage!"
• "The spa staff were lovely. The spa is also quiet which is great."
• "Spa is old but grande, staff are very happy and make you want to enjoy your stay/treatment."
• "The staff in the Spa reception were wearing there coats, no need for written confirmation, this said it all."
• "It was nice how comfortable my therapist Julie made me feel in the spa."
• "Absolutely wonderful stay for an overnight spa getaway."
• "Spa is outstanding. I had a wonderful facial."
• "This was mine and my partners first spa stay, and we are both a bit anxious."

Cons:

• "The spa is in a lovely setting it seems past it's best."
• "Spa a little tired, lacking some attention to detail (mouldy grouting almost everywhere)."
• "The sauna and steam room are both extremely tiny and not big enough for the amount of people in there."
• "Very, very, very disappointed with our stay! The outdoor pool was freezing and so was the jacuzzi inside."
• "The spa facilities still weren't working. At that point, we decided to leave."
• "Spa facilities are only available on the day of treatments."
• "The whole place needs a makeover. rooms need to be cleaned up a bit better."
• "I have mobility issues so checked first and it states that they comply with disability legislation mmmm."

Food and Dining

Pros:

• "We had a lovely 2 course dinner with lovely staff who were very attentive."
• "The restaurant served a variety of delectable dishes, prepared with fresh and locally sourced ingredients."
• "The chicken dish served in the restaurant was 11/10."
• "The food in the bar area is woeful."
• "Breakfast was delicious…. We would definitely recommend."
• "Evening meal was lovely and top class."
• "My day at the Bazaar Spa was great. I had a relaxing massage. I enjoyed my coffee and a little cake at the cafe."
• "The bar inside the hotel, is just a joke. The prices they charge (like everyone else) are super high."

Cons:

• "Breakfast was nice. But no black pudding!"
• "The continental breakfast included: mini croissants and cornflakes."
• "Afternoon tea was poor. Sandwiches were miniscule and dry."
• "The dining experience was horrid, never ask a steak! The staff very young and inexperienced."
• "The dinner included was very limited too."
• "We went for the smashed burger which arrived a metal tray that was warped and spun round in circles."
• "Breakfast was buffet style, and I can't complain as all food was brought out hot, good choice of ceral fruit."
• "We had a terrible meal one night with awful soup and main courses being served cold."

Service and Staff

Pros:

• "Thank you to all the amazing staff for making our time there so special xx"
• "We went for the Elemis spa day which included a facial and massage. The treatments were lovely and relaxing."
• "Service was great, no complaints."
• "We recently ran an event at Shrigley Hall supporting students looking for work. The service could not have been better."
• "Service was great, no complaints."
• "The staff members were friendly, courteous, and always willing to assist with any requests or inquiries."
• "Staff are all very lovely, and helpful."
• "We had a wonderful evening meal and afternoon tea and we were really impressed with both."

Cons:

• "Dinner was nice, however the service was terrible. My husband had finished his starter and I had to ask for mine to come."
• "The service/attitude we received and felt so sorry for my mum as it really upset her and spoilt our evening."
• "Bar and restaurant staff not helpful, left standing at bar and to be seated over 10 mins."
• "The service in the restaurant on the night we were there and the staff worked really hard and coped really well."
• "We had to ask numerous times for fresh water and had to send some food back due to being overcooked and garlic bread burnt to a crisp."
• "Service in restaurant dreadful but evening food very good."
• "The waiter took 20min to return for the desert order to which we gave up having."
• "Service was really slow and disorganised even though it was standard afternoon tea being served to everyone."

Location and Surroundings

Pros:

• "Location|Beautiful scenary, great to get away from all the hustle and bustle."
• "Set in absolutely jaw dropping scenery, with a distant view of Manchester lights out of the window."
• "There is tonnes to do around the area of the hall, walks, golf etc. and it's really beautiful."
• "Situated amidst picturesque surroundings, Shrigley Hall provided a tranquil retreat away from the hustle and bustle of city life."
• "The hotel's location is the perfect place to relax."
• "A wonderful and picturesque setting, whatever time of year."
• "Historical and magical, very interesting and a few stories that staff can share if asked."
• "I could not rate the place highly enough. Andy The golf manager was exceptionally friendly and extraordinarily helpful."

Cons:

• "The hotel has not been cleaned in many years, rooms are not cleaned, stains all over the surfaces."
• "The location is so pretty and whimsical. On the notion that we'd booked a room in the main building, we realized upon arrival that we were located at the back in the basement."
• "The fairy tale turns into a nightmare when you get to your room."
• "The building, scenery, location and views are stunning but that's where it ends."
• "We had an awful experience and sadly could not recommend it."
• "Not a good experience substandard. Dirty carpets not hoovered in weeks."
• "Rooms smells funky (perhaps drainage issues?). No bottled water in the room for a 4 star hotel."
• "The actual room we were given we rejected immediately. Dark yellow and dingy dated decor."