The Sun Reviews Summary

Category: Bar & grill

Address: 719 Leeds Rd, Lofthouse Gate, Lofthouse, Wakefield WF3 3HF, United Kingdom

Phone: +441924823178

Rating: 4.1
based on 207 reviews.

Service & Staff

Pros:

  • "Great service. Food was quick and staff were friendly and very helpful."
  • "It was A pleasure to spend time and money here I left with a warm glow."
  • "This pub is lovely. We’ve been going for a number of years and Liam and Natalie are the reason we keep going back."
  • "Special thanks to young man called Liam. Very attentive and good at his job."
  • "Great service, great people. Everyone is really friendly and we always have a good laugh with Natalie."
  • "The staff were without exception excellent."
  • "The staff were really polite and friendly, informing us of a slight delay in food orders which was great."

Cons:

  • "Pretty soulless pub, staff were joyless."
  • "The manager was instantly rude to me about this."
  • "Woman on bar Natalie has a really disgusting attitude."
  • "Shocking service. Stood waiting at the bar for 20 minutes and not acknowledged by any of the staff, ignorant attitudes."
  • "Horrible experience at the sun today. Came for my mum's birthday meal as a party of 10 and were instantly met with bad service."
  • "Rude stand in manager always seems to want to be right, and unwilling to accept responsibility."
  • "The waiter took plates without asking if we had finished, before dropping one of the dirty knives on my grandma and failed to apologise!"

Food Quality

Pros:

  • "The food was delicious so please pass on our compliments to the chef working."
  • "Had chicken and steak cooked to perfection by Hayden."
  • "Came for food with friends the food was outstanding, big portion sizes on the chicken platter and not expensive at all."
  • "Food was lovely & tasty."
  • "The food is amazing always been a lover for piri chicken, the piri skewers are delicious and was cooked to perfection!"
  • "The food was great, the staff were very welcoming and helpful."
  • "The food was quick and presented amazingly and all piping hot."

Cons:

  • "If I have any complaints it would be the size of the portion of scampi."
  • "When I ordered mac and Cheese the next day I woke up with food poisoning."
  • "Food was a disaster my full family wasted it all!"
  • "Bar staff lovely. Food not good. My husband had a steak but was full of fat and has come home and been sick."
  • "Food came out, poor quality. Egg on the gammon was more scrambled than fried."
  • "Lasagne was burnt rock hard from over warming in microwave, pork dinner cabbage was black sent back came back clap cold left meal it was tasteless."
  • "Worst attempt at a steak ever. 28 days matured? Not a chance! Tough as shoe leather and smelt like liver."

Ambiance & Cleanliness

Pros:

  • "Dogs are also welcome which is great, as it means we can stay out longer."
  • "Very clean and friendly environment for any age."
  • "The pub is very child friendly with a soft play area and easily accessible for those in wheelchairs or with prams."
  • "A Truly Amazing place to dine out and chill, plenty of seating, in a relaxed Atmosphere."
  • "Such a cute and cosy pub!"
  • "A comfortable environment with plenty of space."
  • "The restaurant was very clean, the food was great and a very good menu too."

Cons:

  • "Not set out for Christmas theme no crackers no atmosphere nothing."
  • "Such a shame the play area is now closed."
  • "The play area across (fuzzy eds) needs a deep clean and disinfecting."
  • "Overall cleanliness is not great. The glasses were dirty and you stick to the floor in places."
  • "And pub was not overly clean wallpaper peeling off in places behind pillars even had food debris on it."
  • "It's in need of a massive revamp, The floors and tables are sticky and chairs are full of stains."
  • "Worst still the place itself is very tired and grubby looking. No atmosphere, Dark and dinghy with dirty ripped seats."

Service Efficiency

Pros:

  • "The food arrived promptly and each order was correct."
  • "Ordered through the app which was easy."
  • "During my recent visit to the sun pub it was pretty crowded but I found the staff to be helpful and they made sure that I didn't waited too long."
  • "Special thanks to Chris who sorted table out for us with no problem."
  • "Food was speedy and delicious."
  • "So much food and so cheap."
  • "The staff here are very kind and the kitchen manager and the main manager are very pleasant and work hard to help and make the customers welcome."

Cons:

  • "Won't be returning after this experience."
  • "Very disappointed, we arrived today just before 12 when they were just opening up, there were only 2 more couples there at the same time, we still waited ages for the food to arrive the food was poor and the chips were cold."
  • "We arrived at 6pm and ordered food. It didn't arrive until 7pm. 1 hour."
  • "Even though they had plenty of notice they failed to provide any decent food for us vegans."
  • "Waited five minutes by the bar to be seated in our reserved table because they ignored that we were there."
  • "We have been going to the sun for meals or just a drink for a long time and always liked it..but just recently have noticed there is never enough bar staff serving."
  • "Waited 1 hour for food even though there was only 4-5 tables at the time we were there."

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