WED2B Liverpool Reviews Summary

Staff and Service

Pros:

• "Would highly recommend them to anyone, such a lovely atmosphere and amazing staff."
• "Julie was so attentive to my every need."
• "What lovely friendly and so helpful the girls were from start to finish."
• "The girls couldn’t have been more helpful and efficient."
• "I was immediately greeted with a smile, a genuine one."
• "The staff at this wedding dress shop actually invest themselves into your experience."
• "We were looked after by Laura who was extremely helpful and friendly."

Cons:

• "I was switched through assistants half way through my appointment."
• "The assistant helping me was rude, made me feel really uncomfortable."
• "Staff were impersonal and funny about me not being comfortable about not wanting to strip off in front of them."
• "The girl who changed me said she will give me a different size so it will fit right but went away and bought back a different dress."
• "This elderly assistant Helen then went to pick my dresses I didn't get to look through the dresses and she disregarded any choices I made."
• "The lady I thought was rude as no friendliness just an attitude."
• "Can’t explain how rude staff are, One in particular."

Dress Selection and Quality

Pros:

• "They've got loads of dresses in all sizes so there's something for everyone."
• "They have beautiful dresses for good prices!"
• "Plenty of dresses of all sizes - small to large- and different styles."
• "Gorgeous dresses at an excellent price!"
• "Offers dresses in a huge variety of sizes and styles."
• "Such a beautiful range of dresses and I found my perfect dress."
• "The amazing quality of the dresses and plenty to choose from."

Cons:

• "The dresses were not detailed enough very plain and found it hard to choose from the poor selection."
• "The dresses looked horribly cheap and very limited in choice."
• "They only had skimpy dresses and I was offered no help In Choosing a store."
• "Nothing in my size fit me and the 'assistant' wasn't interested in suggesting any similar alternatives."
• "Most of the dresses I looked for by name were not available."
• "I also had to go up 2 dress sizes for the dresses to fit me and this left me with a smaller selection than I'd expected."
• "If you aren't able to drop 650 without spreading costs then I'd try somewhere else."

Store Experience

Pros:

• "No appointment needed."
• "The price was unbelievable too. I was expecting to pay double what I did."
• "No rushing you or pressurising from the staff."
• "You aren't required to book in advance, can just pop in."
• "You are free to browse."
• "The store is bright and clean with lots of space!"
• "No appointments required which is great :)"