W Wedding dress shop Reviews Summary

Customer Service

Pros:

• "Absolutely 💯 % great service."
• "All of the staff at W Weddings are lovely."
• "Service was amazing, altered to perfection."
• "They really make you feel comfortable and are attentive and kind during the choosing process."
• "The staff were very friendly and accommodating to my needs."
• "The service at W Wedding was unmatched."
• "Rachel and her team have shown are second to none."
• "The customer service that Rachel and her team have shown are second to none."

Cons:

• "Wouldn’t recommend. No vibe in a shop while choosing your dream dress no even music on a background, they don’t offer you any drinks."
• "You cant take pictures of the dress until you sign a contract and order your dress."

Dress Variety and Quality

Pros:

• "The dresses are all amazing- it was so hard to chose just one!"
• "They have an extensive range of dresses."
• "A wide range of dresses to try in a private environment."
• "They have a range of amazing dresses."
• "I was surprised by how reasonably priced the dresses and veils were, especially for London."
• "There is such a large selection of beautiful dresses!"
• "I'm 120% satisfied with their delicate & fantastic dresses."
• "The variety of dresses available to choose from was beautiful!"

Cons:

• "I've been to this shop at the end of last year, however, it didn't seem to have too many appropriate sizing dresses."
• "Went to shop today looking for a Prom dress for my Grandaughter. My Grandaughter is a size 14, the lady said sorry we only stock size 10 and 12."

Cost and Sustainability

Pros:

• "It was such an affordable price."
• "The price was a fraction of the cost of buying a wedding dress."
• "Much more sustainable than buying a dress too!"
• "Really reasonably priced."
• "The owner gave great advice about bras, jewellery and shoes too."
• "I got it a bit dirty as I was outside a lot of the day, but even the extra cleaning charge when I returned it was completely reasonable."
• "The pricing for renting the dresses is what is cherry on the top."
• "I was surprised by how reasonably priced the dresses and veils were, especially for London."

Cons:

• "Then will charge you more money when you return your dress even if it’s a bit dirty and can be easily washed off with normal soap."
• "Dry cleaning was included in a price only would charge extra if you have mud on your dress."

Appointment and Fitting Experience

Pros:

• "It was an easy and stress-free process!"
• "You will not find this type of service anywhere else."
• "What truly made my experience exceptional was the impeccable alteration service provided by W Wedding."
• "The fitting of the dress was perfect."
• "On the collection day, the dress was already hung up and resized before I stepped into the store."
• "They even opened the shop early for me to collect and have the dress put on!"
• "Their process was clear and straightforward."
• "Rachel made the whole process so easy and she was really caring in her approach."

Cons:

• "Nice shop, nice girl who tried her absolute best but unfortunately they double booked my appointment with someone else."
• "Lost a customer due to a stupid policy."