Address: 60 Great Eastern St, London, EC2A 3QR, United Kingdom
Phone: +442037957467
Rating: 5.0
based on 105 reviews.
Customer Service
Pros:
"Serena was intuitive and skilled in the way she supported and provided all the right dresses as per my initial thoughts and made me feel so comfortable."
"Sandra made my experience just so fun and comfortable! She’s very attentive, knowledgeable and made myself and my guests feel welcomed."
"Kanwal was amazing! She not only was an amazing stylist but a great addition to the dress squad."
"From the moment you book your appointment, the Lovely team make you feel so excited!"
"Jade was brilliant at selecting styles for me to try."
Cons:
"Although I didn’t end up getting my dress here due to timing challenges, it’s the BEST bridal experience I had!"
Dress Selection
Pros:
"The Lovely Bride studio is lovely and the whole team made the occasion feel so special."
"They have so many lovely dresses in their collection which fit so nicely and feel and look elegant."
"The showroom is beautiful and the variety of dresses was fantastic."
"Lovely Bride has a really special feel with a relaxed vibe and beautiful decor."
Cons:
"My only critique is that the dress I ended up buying was £100 more than what was on the tag / I was quoted."
Shop Atmosphere
Pros:
"The store is beautiful, bright and spacious and I was lucky enough to have the whole place to myself."
"The boutique is gorgeous and calm with a lovely spacious fitting area."
"The boutique has such a relaxed vibe and beautiful decor.. it has a really special feel."
"The boutique itself is stunning with so many incredible dresses to choose from."
Cons:
No specific cons mentioned about the shop atmosphere.
Online Features
Pros:
"I found the online portal so helpful for picking the dresses I wanted to try beforehand."
"I also really liked the online portal feature. It was so helpful to view what dresses they have in the boutique."
"The customer portal is fantastic as you have access to all prices right from the start."