Address: 5 Esplanade, Ryde, PO33, UK, United Kingdom
Phone: +441983638234
Rating: 4.6
based on 172 reviews.
Service
Pros:
"Service was great too, really lovely bunch in there."
"We managed to book the last available table at short notice, and the service was superb considering they were so busy."
"Service was excellent and they were very helpful and polite."
"The staff were very attentive and constantly checked if the food was ok."
"Our server Amy was nothing short of a delight, and the place has a great atmosphere."
"The staff are very polite, courteous, friendly and professional."
"The staff were so kind and helpful, going out of their way to ensure we enjoyed our visit."
Cons:
"We got turned away the first evening... the guy was a bit short on us."
"When booking we specifically asked for a quiet table, but we were put near the open door next to the reception desk."
"We were disappointed by the staff discussing personal matters and using choice language over the desk loudly."
"Waited over 15 minutes from arriving to having a drinks order taken, then waited 15 more for the first drink to arrive, and they missed 2 drinks off so waited 10 more minutes for them to arrive."
"Service was friendly, although we did wait a while for our drinks."
"But staff didn't seam to want to help us - offer to put us on high bar stools at table near window but mother 92 years old so she was unable to climb that high."
"Service was very bad. They charged more that what was told on the menu."
Food Quality
Pros:
"The ingredients were all top quality and cooked to perfection."
"Portion sizes are great, coffee is good."
"Large portions of delicious food very reasonably priced."
"The Alamo steak was tender and full of flavour."
"Food here is excellent. I had a breakfast and the food was well cooked and hot."
"The food was superb & quickly served."
"Honestly, one of the best meals I have ever eaten."
Cons:
"The floor damaged and dirty at the entrance also table was dirty when we sat."
"I had the calamari the batter was so thick could not taste the calamari then the rack of ribs which might have come from Iceland rubbish."
"The experience wasn't helped by them running out of beef chilli early evening."
"Coleslaw is just the one bought from Tesco or another shop, not great for the restaurant."
"The onion rings and breaded mushrooms that came with my meal were overdone, and the steak wasn't seasoned."
"Unfortunately this so called restaurant was unkempt, floors and tables were in desperate need of a clean."
"The cream within my wife's profiteroles was partially frozen."
Atmosphere & Decor
Pros:
"Very nice atmosphere about the place."
"The decorations add to the nice atmosphere."
"Nice soft music in the background too and they have found the perfect volume to allow you to listen if you want or ignore and still have a conversation."
"Small and cosy family run restaurant with a lot of heart and passion put into the place which you can see from the staff and the food."
"Lovely atmosphere. We had calamari and halloumi and really enjoyed those starters."
"I loved the décor, very western."
"An excellent cafe and bar, super atmosphere and all things Western complete with cowboy hats on the wall."
Cons:
"It was busy so there was only space outside."
"The decor is now very worn and tired."
"I feel that the Alamo has lost its personal touch by moving."
"Got a table next to a pair of shoes with socks left in the corner probably belonging to one of the staff."
"The burger was ok but the plate was very small. Unfortunately, my food kept falling off the plate."
"Also cheese wrap was too fat and greasy."
"Tables outside needed a clean."
Value
Pros:
"Reasonably priced too, very much recommended."
"Very reasonable prices so can happily recommend."
"The food is just as good with just the right portion size."
"Wide variety of steaks cooked to your liking, generous portions and prices to suit all pockets."
"Really good value and the 2 for £12 cocktails are super good."
"The food was top class and amazing value, I thought they had made a mistake with the bill !!"
"Really generous portions for the price it was such good value for money."
Cons:
"My partner was thrown out because he was smoking in the doorway and the manager had her baby grandson there at 10 o'clock at night."
"As for the price for the whole experience it was extremely expensive."
"A glass of wine was quite expensive."
"Just quite a bit more expensive than you'd expect."
"The portion was so small, it was a kid size meal. Not worth the price."