Red Lion Reviews Summary

Category: Bar & grill Warrington

Address: 164 Warrington Rd, Penketh, Cheshire, Warrington, WA5 2LZ, United Kingdom

Phone: +441925722185

Rating: 3.8
based on 151 reviews.

Food Quality

Pros:

  • "absolutely fantastic food very good hot fresh the lot"
  • "Food and service was great and the play area for the children is superb."
  • "Amazing food."
  • "Food was fab."
  • "The food was quite nice."
  • "The food was lovely had burgers!"
  • "Food was served quickly and was great."

Cons:

  • "It was all very deep fried should we say."
  • "chicken was also like sawdust dead dry"
  • "The 'filtered' coffee tastes like Nescafe and when our food arrived the eggs weren't cooked."
  • "Not great I only had dessert ot was cold want ment to be sticky toffee no toffee in sight."
  • "Firstly we use to go here all the time ages ago lovely food ..but its changed ..food dry and boring chips in a little bowl absolute rubbish."
  • "The Chicken Madras Pakora Skillet was very disappointing - there was no fresh tomatoes and onions sauce or mango and chutney at all as advertised - what was presented was rice chicken and poppadoms - just dry dry dry"
  • "Sausage and mash was awful..burnt gravy, coagulated and cold mash."

Service

Pros:

  • "Friendly staff and prompt service."
  • "The lady called sue behind the bar is so pleasant.. 10/10 for customer service."
  • "Excellent service."
  • "The staff were attentive and the food was good value!"
  • "service spot on very friendly and helpful"
  • "The staff were fantastic and nothing was too much trouble."
  • "The service was very good and friendly."

Cons:

  • "how hard is it to open on time!!"
  • "Really poor service, took 40 + minutes for 3 x all day breakfasts and chicken n chips."
  • "Customer service in here today is disgusting."
  • "Pub restaurants like this need to know their limits. We came here last weekend and the staff clearly couldn't handle the bookings they had taken."
  • "Staff didn't make much effort."
  • "Dealt with by a guy with a terrible attitude."
  • "Service was awful despite pub not being busy."

Cleanliness

Pros:

  • "Attended the Christmas party this evening with my little girl. Mr and Mrs Claus was absolutely fantastic."

Cons:

  • "The toilets need a very good clean."
  • "It's dirty, tables chairs all falling to bits paintwork a mess."
  • "Floor has food on it"
  • "Toilets were also shocking and in need of a facelift."
  • "just felt unclean and like it needed a good deep clean"
  • "Fuzzy eds needs a deep clean, especially the toilets the smell was revolting."
  • "The tables and highchairs especially were filthy/ crusty, I had to clean them myself with wipes."

Atmosphere & Facilities

Pros:

  • "Kids play area is great for kids and families."
  • "What a great atmosphere, very friendly and laid back, even allow dogs."
  • "We had our own room to celebrate our family birthday party which was amazing."
  • "Great atmosphere."
  • "The place was buzzing and a great atmosphere of family’s and couples enjoying themselves."
  • "Great service. Me and my partner visited here for a meal last night I had the ultimate mix grill an my partner had a pepper jack burger an we both absolutely loved it."
  • "Really splendid food."

Cons:

  • "wouldn’t return to the play area"
  • "Too full of uncontrolled children for our liking."
  • "It really has gone down hill this year, and extremely disappointing as my kids love it here."
  • "rats outside the back, along with grown men sniffing drugs by the kids area"
  • "Dark damp pub No presence at all Only people in on a Friday lunchtime?"
  • "Went in last Saturday, place was heaving with kids... Appeared understaffed and very badly managed."
  • "play area was scruffy and didn’t smell very nice, old socks in the play area"

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