RADCLIFFE TRADE CAR CENTRE Reviews Summary

Car Quality

Pros:

• "I've been driving it over a month now and it's perfect! I even took it to be checked over independently for peace of mind and for the age and mileage it's in excellent condition."
• "One of the most professional individuals I've dealt with! I'm completely over the moon with the car, all that was noted to be damaged was and no hidden problems!"
• "My car was delivered in immaculate condition with a full service, the driver was pleasant, and I had incredible support all the way through my purchase!"
• "Been looking for a trustworthy dealership getting my first car. This one has good reviews and has the car I’m interested. Rash greeted me and offered a test drive with patience."

Cons:

• "When delivered it was far worse than expected. Not only could they not be bothered to fix the handbrake cover, but the rear view was missing. A seat belt was broken and the bumper was botched being attached via a screw."
• "The White Ford Focus my husband purchased on the 1st April broke down on 4 separate occasions within the space of a month, engine light, clutch, and alternator."
• "They are cowboys and cannot be trusted. I part-exchanged my car for a Citroen which, when it was delivered to me, was full of faults, some of which would have been picked up had the car been serviced properly as advised."
• "Do not buy a car from this dealer, THEY ARE THE BIGGEST SCAMMERS ON THE MARKET. Bought a faulty car in December."

Customer Service

Pros:

• "The staff are very helpful at providing quality service from start to finish and very friendly. Cars spot on and I can't fault any of their work."
• "Rash has gone above and beyond to get the car to me; nearly 2 hours or more away, even a day before I initially intended!"
• "Adam was very upfront about any issues with the car and you can tell that these guys all care more about the customer and their reputation than making quick profit."
• "We were also allowed an extra long test drive, even got to take it on the motorway. Excellent service from start to finish!"

Cons:

• "Absolutely a shocking experience all round. Disgusted to be honest!"
• "So to anybody wanting to buy a car from these rogues think again!!! Not at least trustworthy at all and will be contacting my credit card company to get a refund."
• "We have called time and time again to try and get the car fixed and their excuse is 'oh yeh yeh we will get it sorted' or they'll get someone in contact. Never happens."
• "I'm very surprised at the speed of the reply when it came down to a review instead compared to when it comes down to putting things right for your customers."