Address: 6 Baldwin St, London, EC1V 9NU, United Kingdom
Phone: +442035976270
Rating: 4.4
based on 195 reviews.
Food Quality
Pros:
"One of the top places to grab a delicious burger around Old St."
"All burgers come with a side of their signature Rosemary fries which are out of this world delicious!"
"Honest burgers rank among the best burgers in London, at least according to my taste :)"
"The burgers here are solid and they often offers inventive specials."
"The rosemary fries are possibly the best chips I have had."
"Wonderful, delicious well made burgers."
"The burgers here are amazing and the prices are very good considering how full we were afterwards!"
Cons:
"Unfortunately it too 45 minutes until we got the food."
"I’ve been given the wrong order and when I called the manger was had offered to replace it but unfortunately the cook made my burger bad no cheese the chips were too salty and oily the pinion rings were very oily disappointment."
"The fries (or chips) have room for improvement for my personal taste: too salty and too greasy for me."
"The fries and onion rings were not quite perfect. If possible avoid them. Very oily and not fresh (re-fried)"
"Alas the honest burger has finally reached being overcooked."
"The rosemary chips were extremely salty and I couldn't quite finish it because of this."
"Most of the chips were overcooked and a lot of them had a fishy aftertaste most likely because they were cooked in old oil."
Service
Pros:
"The stuff was excellent, with big smile, and very willing to satisfy us."
"Atmosphere is great and staff are great at explaining the menu and providing suggestions."
"The staff is friendly, vibe is amazing."
"Portion sizes are brilliant and staff are super helpful!"
"The service is kind and very fast."
"This particular place - staffs are very friendly and fun. Which makes your dining experience extra special."
"The staff are always so attentive and friendly."
Cons:
"Update: I emailed you twice regarding my complaint but you never responded. Terrible customer service..."
"Other branches we have visited in London are pretty amazing and for these reasons unfortunately we will never be returning to this place again."
"Took a while to get seen when I came through the door even though the restaurant wasn't busy."
"I will also take one more star for the staff. As soon as we finished the burgers, they tried their best to make us feel uncomfortable and leave."
"Only minor quibble is that once our food had been served we were forgotten about and wanted more drinks."
"Went there tuesday evening with a friend and was greeted by a stone cold, unsmiling waiter."
"Food wasn’t great but what made it even worse was the customer service. The staff needs some serious genuinely some serious training on providing friendly customer service."
Value
Pros:
"Prices were ok for London (cheaper than Five Guys)."
"Yeah it’s £9 for a cocktail, but when that cocktail is as big as my head, I’m more than happy to pay that!"
"Great value for money (Christmas deal they had on was a bargain - especially for London)."
"Good local beers as well. Highly recommended!!!!"
"Also 4 local beer for £12 was a BONUS!"
"Good value for money in that area."
"The price is acceptable being around 15 pounds."
Cons:
"£14 a burger, even with the latest round of inflation is s bit of a rip off."
"For 2 of us, it cost £37. (we had the best burger!)"
"Very disappointed with Honest Burgers lately. Vegan burger was WAY TOO SALTY, I couldn't eat it, fries as well..."
"Cherry on top, the burger gave me food poisoning and I've been sick for a week afterwards! Never again"
"They could have used a better gluten free bun, especially if they're going to charge an extra £1 for it."
"The only thing that gives it away is the cheese - I guess vegan cheese is still a little behind in replicating cheese's consistency perfectly but they're very close."
"Unfortunately, I don't find the burgers too tasty (maybe it's too healthy and not greasy enough :P), and would still prefer even mega chains like Five Guys."
Ambiance
Pros:
"I kinda like this coozy environment here..it was an amazing visit to honest Old street."
"Stepping into Honest Burgers is like stepping into a cozy, industrial-chic haven."
"Also the staff were lovely and the atmosphere was calm which is hard to find in Old Street at lunch time."
"Really nice Honest outlet with nice decor and comfortable seating, though it’s mostly stools with not a lot of proper tables."
"The atmosphere of the restaurant was warm and inviting."
"There is a fun and relaxed vibe here."
"The decor is typical of Honest Burgers."
Cons:
"It felt a little cramped inside."
"The restaurant can be a bit cramped spending on where you sit as it’s a pretty small restaurant with tables with little leg room."
"The tables are so close together that it makes the experience uncomfortable and the table tops are too small for two people."
"When you do manage to get seated, you're so close to other tables and guests that you're basically knocking elbows."
"Place is a bit cramped."
"The only downside I would say is the table it too small to display all the amazing food!"
"It just felt odd because we were right next to the bar."