Shake Shack Mansion House Reviews Summary

Fries

Pros:

• "The fries had the snap I enjoy, cooked correctly, and not over seasoned."
• "The fries where so crunchy and tasty. 10/10"
• "Shake Shack serves up undeniably delicious burgers and their unique crinkle-cut fries make for a delightful change of pace."
• "Fries are good but a small portion, and the cheese was too much and made them soggy."
• "The crinkly fries were really nice, but you hardly get any for the £3+ they cost!"
• "The chips are among the best in the game."
• "The burger buns and fries were also great!"
• "I particularly like the shack burger and the fries are really delicious and crispy."

Cons:

• "Fries were cold and when I asked them to add a gherkin and mushrooms inside my burger they refused."
• "The diet coke at £3.35 is like a medium McDonalds size drink, why so flipping expensive?"
• "The annoying thing is having to order and then sit in front of a screen before picking up your food."
• "Fries were cold because of this and the atmosphere is dreadful."
• "Ketchup was also unfortunately no longer available."
• "The buffalo sauce chicken burger was nice, the chicken bites were incredible. I had to ask the team to put more cheese sauce on the cheesy chips as the cheese sauce was not enough."
• "The burgers are great, maybe not as big/filling as of expect from the price compared to day honest or Byron's (were they still around) but hey, inflation."
• "The shackmeister was a great burger but the chips are always disappointing. Even the cheesy chips taste quite dry."

Burgers

Pros:

• "Tasty burgers and I would recommend the cheese burgers and the shack burgers."
• "I enjoyed the burgers we had. It is basically a glorified fast food place but on a scale higher up than the typical McDonald's and Burger King."
• "TLDR; Tasty Burgers with Room for Improvement in the Ordering System."
• "Burgers look great and mostly taste good but not hugely special."
• "The burger, salty and with a melted cheese at the point, mixed by a sweet taste, with a fine texture, of a vanilla milkshake."
• "The burgers are great, maybe not as big/filling as of expect from the price compared to day honest or Byron's (were they still around) but hey, inflation."
• "Pure, delicious awesomeness. Had to travel all the way from Germany, to sink my teeth into 3 of these heavenly burgers."
• "Absolutely love shake shack. Their burgers, fries, chicken bites and shakes never disappoint."

Cons:

• "Was not impressed with the food as it was quite mediocre."
• "I was going to opt for water, but it was £3, so they got me really well with the upsell for a little more to get an ice tea instead."
• "Service was somewhat slow particularly when the restaurant was empty."
• "The buffalo sauce chicken burger was nice, the chicken bites were incredible. I had to ask the team to put more cheese sauce on the cheesy chips as the cheese sauce was not enough."
• "The burgers and shakes here are amazing. Fast friendly service, clean minimalist design, and a succinct 2 page menu."
• "The burger was too greasy and the meat was really dry. I paid 23£ and the bun was as small just like a McDonald’s cheeseburger."
• "I am not a big fan. The food is very mediocre and the kitchen had to replace 3 of the 4 burgers before they served us."
• "Ordered lunch for 15 for delivery by deliveroo. Received only part of the order - none of the burgers. Shocking service from Deliveroo and no way to contact Shake Shack and speak with someone to find out what happened to the rest of the order."