Simply Smashed - Quality Smash Burgers Reviews Summary

Food Quality and Taste

Pros:

• "The burger and loaded fries were absolutely the best I've had in a long time."
• "The flavors were on point, especially the wagyu burger and the rashers they use in the burger, it's something different."
• "Every bite of the Double Wagyu Smash burger was delicious, flavorful, and the meat was cooked to perfection."
• "Their wings are amazing, especially the Dynamite wings, which were marinated in some sort of burger and mayo sauce."
• "One of the best smashed burgers I’ve had, and affordable as well."
• "The Angus Beef was well done, the chicken bites were crispy."

Cons:

• "Horribly overpriced for a chicken burger and we were served 'PINK' chicken."
• "Burger was a little greasy and oil was dripping."
• "Halal Smash Burgers, the food was decent but on the pricey side."
• "The burger, whilst it was quite nice, we both agreed it was very small."
• "The wings on the other hand, whilst the flavour was nice, it was very tough and boney."
• "Food was good, quite enjoyed it especially the side cheesy chips, but burger was really dry for a smashed burger."
• "I didn't really like the burger, it was lacking flavour and the patties were overcooked and dry."

Customer Service

Pros:

• "The workers were incredibly nice and accommodating."
• "The staff are very welcoming and polite and respectful."
• "Really want to thank Muadh for his excellent service too, really made me feel welcome!"
• "Was greeted by Abdul who kindly explained the the simple menu."
• "Service from the brothers who run it was so warm and welcoming, I felt like a guest at their house!"
• "Fantastic muslim owned place, they even have prayer mats so you can pray."

Cons:

• "Took 45 minutes for food to arrive even though there was only a few customers."
• "But other than the food, this was a pleasantly unique experience due to the fact that we were able to offer our dusk prayer straight off the table."
• "We had to wait around 45 minutes for our food to come, which we felt was way too long especially for a small restaurant and it was not that busy either."
• "The couple behind me also got up to complain about the wait."

Ambiance and Atmosphere

Pros:

• "There are 2 big screens indoors and they do put the footie on. Also there's a big boxer arcade machine for you to measure your strength."
• "The atmosphere is really nice too. I live in West London so livid there isn’t a branch in West as this is quite far for me."
• "Place has very lovely aesthetics. The punching machine is a great source of entertainment."
• "The interior decor gave a homely feel, place was clean and atmosphere was friendly."
• "Great place consistently surprising us with amazing food."

Cons:

• "The machine is quite noisy when someone is punching though so could be a negative if you hate loud noises."
• "Whilst waiting the staff decided to pray next to us which is great for them but unfortunately made it slightly uncomfortable for us."
• "The resturant has a strange out of date look to it. It definitely needs an upgrade."
• "The other day I came to simply smashed to eat in and it did not disappoint, brother aw welcomed us kindly and explained to us the menu."