Address: 22 Bateman St, London, W1D 3AN, United Kingdom
Phone: +442079987787
Rating: 4.5
based on 230 reviews.
Food Quality
Pros:
"The burgers were very nicely done and really delicious, the chicken is freshly done, not too greasy at all."
"These burgers and hot dogs are next level. Presented well and tasted Devine."
"The combination of juicy beef patty and the rich, earthy flavor of truffles was simply heavenly."
"The burgers were delicious, we tried both beef and chicken and both exceeded expectations."
"The truffle flavour was apparent but not overwhelming, and my burger was cooked to a perfect medium."
"The truffle and Parmesan fries are the highlight of the meal."
"The beef patty was super juicy and packed with flavour. I really enjoyed the burger buns as well."
Cons:
"Surprised that burger buns were not toasted. It was stone cold and mushy."
"Burgers were average... the burger felt a little heavy and greasy."
"I had the honey burger, the chicken wasn’t cooked well, you can still taste the rawness of it."
"The food was pretty dry, and a smashburger would have been a better option than a half finished beef patty."
"The quality of the chicken wasn't the best (a bit grizzly) and the burger was generally ok but not quite as amazing as the reviews suggest."
"The truffle burger was ok but not as good as others said. There was truffle taste, yes. But no other flavors."
Service and Staff
Pros:
"The services and staff are very nice and friendly too ☺️ We had a great time there! Recommended."
"I was impressed at how far they went to explain how the halal options were cooked separately on a different grill."
"The girl who took our order was really friendly and patiently explained the options to us."
"I want to start by pointing out to the service. Honestly, they couldn't have been more welcoming even if they wanted to."
"The staff and service is great! The food, however, is average."
Cons:
"There was a miscommunication with the waiter, who thought I said I didn’t want a halal option."
"The floors were not very clean and slippery."
"The cook did not wear gloves while cooking, the chicken was raw and the burger had no sauce characteristics."
"Service was very friendly but unfortunately our waiter gave us the bill as soon as we finished our food."
"The reason for one star is the service, it was yesterday evening after 9 pm, some of my friends got a seat inside, I have stayed out with my friends for a take away, until there are some places for us to sit, eventually the waitress/host she didn’t let us sit even after some people left, tables available, but she said she won’t let us sit, not friendly and didn’t seem to know what to do."
Ambiance and Atmosphere
Pros:
"The atmosphere and service was absolutely great."
"We had a great time there! Recommended."
"The ambiance and atmosphere was fantastic. It is a very small place so may not always have seating but this is the best burger place in Soho and possibly whole of London."
"The food was delicious and obviously plenty of truffle. In such a cool spot in town and very friendly staff."
Cons:
"Place is a bit small and some of the seating can be quite cramped."
"My only criticism would be that given the seating is very limited at the Soho branch, making it a little too intimate."
"The only downside was the venue itself that wasn’t the cleanest and took slightly away from the general vibe."
"The place really has a lovely aroma of truffle but in reality the burgers need a bit more punchy truffle taste and the meat was pretty dry."