Address: 54 James St, London, W1U 1HE, United Kingdom
Phone: +442074873188
Rating: 4.3
based on 390 reviews.
Food Quality
Pros:
"The burger itself was top class and easily deserves 5 stars."
"The Jerk Wings were the show stopper! I could have had a whole tray of them.. so juicy and the meat just fell off the bone so easily."
"Delicious food, excellent service and perfect cocktails. Chicken Burger and The Don were both yummy, and the fries were unbelievable."
"The burgers were nice and juicy and tasted amazing, having been seasoned to perfection."
"The best beef burger I have eaten outside the US: Ari Gold."
"The burger is absolutely mouthwatering and was without doubt one of the best burgers I have ever had."
"Chicken was fried to perfection with the juice oozing out."
Cons:
"Other burgers were ok. They came well done when we ordered them medium well. A bit dry."
"The burger was pretty dry and overcooked despite asking for medium."
"The burger tasted very underwhelming for what it looks like. Very bland and unmemorable."
"Very disappointed with the burger here. Meat had no flavor and nothing in the burger was special or different than the typical burger that you might find in any pub."
"When I say the burger was bland, I mean it was bland to the point of me wanting to put salt and pepper on it."
"The bun was soggy, neither of the patties had been seared and any taste or flavour coming from the burger was non existent."
"This one is thumb down, dry beef patty, tasteless as if the burger was made an hour ago and left to dry up."
Service
Pros:
"The service was great. The host was super friendly and our server was very nice."
"I and my friend's english were not very good but Ahmed is very patient and helpful to make sure that we get what we want."
"Thanks for the excellent service and experience. The stuff were very welcoming and friendly."
"A special thank you to Ahmed for his perfect recommendations and wonderful service, I've never met a server who was more polite about my appetite!"
"Service is quick and helpful."
"The staff are great and really helpful! I lost something here and wasn't able to go back, and one of the staff members offered to mail it to me which I really appreciated."
"We were served by Ahmed and what a CHAMP! His recommendations were on point, and we loved his energy!"
Cons:
"Staff literally moping around like you should be grateful simply for their presence, but not actually doing anything useful."
"Service was also horrendous. They were slow, kept dropping stuff, unapologetic and they seemed very irritated in general."
"We experienced a terrible attitude from staff here today."
"Unfortunately never got to taste the food as the service was non existent."
"Service was slow, we had to ask them multiple times to get us water."
"The worst service ever, they made us to wait for the food for more than 30 mins."
"London Bridge branch, absolutely disgusting behaviour from staff."
Atmosphere
Pros:
"I particularly found the atmosphere very nice & chilled out, and feels perfect for small groups of mates."
"We have enjoyed having our dinner at a cozy, musical atmosphere..."
"The atmosphere is so fun."
"Absolute burger perfection with delicious chips, a booming, cozy atmosphere and helpful staff."
"Great vibe, lovely staff, amazing food. Definitely worth the wait in the long queues outside of the place."
"All in all a lovely visit, great energy from the staff."
"Warm, delightful experience at Patty and Bun."
Cons:
"The place is very small and a bit tight, but that is part of the appeal."
"Small though."
"The place however was little tight in space but to get your hands on that kinda food we could even squeeze into a chamber …. Hahah."
"Very small restaurant with an old school/outdated look, usually VERY BUSY and packed, sometimes with a line outside so be sure to book a reservation if you're on a time crunch."
"Place is way too tiny."
"It’s kind of cold here because they don’t close the door."
"The only problem is that the place is very small so someone has to move your table before you can sit down."
Value
Pros:
"The price was good for a burger, chips and a can of coke. However, the burger and chips didn't travel well."
"Good thing was the price as it was a lunch time discount."
"Price: For two people we paid 25.85 GBP."
"Price performance was very good."
"The price is very reasonable considering the area."
"Liked that they have a lunch deal going on during the week."
"They also have an offer Monday to Friday: lunch deal for less than 10£."
Cons:
"Burgers were average compared to other “fancy” burger restaurants, and do not come with fries."
"Prices and/or portion sizes need some reconsideration as a couple of really small burgers will set you back almost £30."
"I think to be charged €100 for 4 burgers and skinny chips was ridiculous, that's dinner pricing."
"Value for money is not so great though, since portions are fairly small."
"In my opinion its not worth the money."
"I just had a problem with the service overcharging me 10 pounds for the service and added a drink that I didn't order for 8 pounds."
"Burgers were rather tasty and juicy however overpriced even further area 17gbp for fries and burger with takeaway service."