Patty&Bun Reviews Summary

Category: Hamburger restaurant London

Address: 54 James St, London, W1U 1HE, United Kingdom

Phone: +442074873188

Rating: 4.3
based on 390 reviews.

Food Quality

Pros:

  • "The burger itself was top class and easily deserves 5 stars."
  • "The Jerk Wings were the show stopper! I could have had a whole tray of them.. so juicy and the meat just fell off the bone so easily."
  • "Delicious food, excellent service and perfect cocktails. Chicken Burger and The Don were both yummy, and the fries were unbelievable."
  • "The burgers were nice and juicy and tasted amazing, having been seasoned to perfection."
  • "The best beef burger I have eaten outside the US: Ari Gold."
  • "The burger is absolutely mouthwatering and was without doubt one of the best burgers I have ever had."
  • "Chicken was fried to perfection with the juice oozing out."

Cons:

  • "Other burgers were ok. They came well done when we ordered them medium well. A bit dry."
  • "The burger was pretty dry and overcooked despite asking for medium."
  • "The burger tasted very underwhelming for what it looks like. Very bland and unmemorable."
  • "Very disappointed with the burger here. Meat had no flavor and nothing in the burger was special or different than the typical burger that you might find in any pub."
  • "When I say the burger was bland, I mean it was bland to the point of me wanting to put salt and pepper on it."
  • "The bun was soggy, neither of the patties had been seared and any taste or flavour coming from the burger was non existent."
  • "This one is thumb down, dry beef patty, tasteless as if the burger was made an hour ago and left to dry up."

Service

Pros:

  • "The service was great. The host was super friendly and our server was very nice."
  • "I and my friend's english were not very good but Ahmed is very patient and helpful to make sure that we get what we want."
  • "Thanks for the excellent service and experience. The stuff were very welcoming and friendly."
  • "A special thank you to Ahmed for his perfect recommendations and wonderful service, I've never met a server who was more polite about my appetite!"
  • "Service is quick and helpful."
  • "The staff are great and really helpful! I lost something here and wasn't able to go back, and one of the staff members offered to mail it to me which I really appreciated."
  • "We were served by Ahmed and what a CHAMP! His recommendations were on point, and we loved his energy!"

Cons:

  • "Staff literally moping around like you should be grateful simply for their presence, but not actually doing anything useful."
  • "Service was also horrendous. They were slow, kept dropping stuff, unapologetic and they seemed very irritated in general."
  • "We experienced a terrible attitude from staff here today."
  • "Unfortunately never got to taste the food as the service was non existent."
  • "Service was slow, we had to ask them multiple times to get us water."
  • "The worst service ever, they made us to wait for the food for more than 30 mins."
  • "London Bridge branch, absolutely disgusting behaviour from staff."

Atmosphere

Pros:

  • "I particularly found the atmosphere very nice & chilled out, and feels perfect for small groups of mates."
  • "We have enjoyed having our dinner at a cozy, musical atmosphere..."
  • "The atmosphere is so fun."
  • "Absolute burger perfection with delicious chips, a booming, cozy atmosphere and helpful staff."
  • "Great vibe, lovely staff, amazing food. Definitely worth the wait in the long queues outside of the place."
  • "All in all a lovely visit, great energy from the staff."
  • "Warm, delightful experience at Patty and Bun."

Cons:

  • "The place is very small and a bit tight, but that is part of the appeal."
  • "Small though."
  • "The place however was little tight in space but to get your hands on that kinda food we could even squeeze into a chamber …. Hahah."
  • "Very small restaurant with an old school/outdated look, usually VERY BUSY and packed, sometimes with a line outside so be sure to book a reservation if you're on a time crunch."
  • "Place is way too tiny."
  • "It’s kind of cold here because they don’t close the door."
  • "The only problem is that the place is very small so someone has to move your table before you can sit down."

Value

Pros:

  • "The price was good for a burger, chips and a can of coke. However, the burger and chips didn't travel well."
  • "Good thing was the price as it was a lunch time discount."
  • "Price: For two people we paid 25.85 GBP."
  • "Price performance was very good."
  • "The price is very reasonable considering the area."
  • "Liked that they have a lunch deal going on during the week."
  • "They also have an offer Monday to Friday: lunch deal for less than 10£."

Cons:

  • "Burgers were average compared to other “fancy” burger restaurants, and do not come with fries."
  • "Prices and/or portion sizes need some reconsideration as a couple of really small burgers will set you back almost £30."
  • "I think to be charged €100 for 4 burgers and skinny chips was ridiculous, that's dinner pricing."
  • "Value for money is not so great though, since portions are fairly small."
  • "In my opinion its not worth the money."
  • "I just had a problem with the service overcharging me 10 pounds for the service and added a drink that I didn't order for 8 pounds."
  • "Burgers were rather tasty and juicy however overpriced even further area 17gbp for fries and burger with takeaway service."

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