Address: 87-135 Brompton Rd, London, SW1X 7XL, United Kingdom
Phone: +442072256800
Rating: 3.7
based on 134 reviews.
Food Quality
Pros:
"A superb 'Forest burger' prepared by chef Valentina." - Reviewer 3
"The chicken burger was crispy on the outside, moist on the inside, and very flavorful." - Reviewer 10
"The Farm Burger has to be the largest Burger I’ve ever eaten, almost the size of my head!" - Reviewer 12
"The Yardbird burger was excellent, and all of the fries were great especially the truffle ones." - Reviewer 8
"The meat was PERFECT, the bun was mindblowing and the ingredients were so fresh." - Reviewer 11
Cons:
"The food did not have the flavor the names states." - Reviewer 11
"The burgers (except for the junior one) were overcooked and dry." - Reviewer 6
"The pastrami in my pastrami burger was almost raw." - Reviewer 18
"The burger was very very well done when it should have been medium." - Reviewer 17
"The burger was extremely dry, didn’t really have much flavor." - Reviewer 50
Service Quality
Pros:
"Service was impeccable, and we really had such lovely servers the whole evening." - Reviewer 8
"The service was SUPERB. Attentive and everyone was super nice." - Reviewer 11
"The server was extremely kind." - Reviewer 12
"Service was very good also." - Reviewer 13
"The atmosphere of the restaurant was excellent, the waiting time was pleasant and the attention was incredible." - Reviewer 14
Cons:
"Service was inattentive and slow." - Reviewer 6
"Service was a bit lacking, we had to continuously flag the waiter down." - Reviewer 11
"The service wasn’t awful, but again, I was expecting a little more for the prices." - Reviewer 10
"If I’m paying that sort of money for 'average' food I at least expect 'excellent' service." - Reviewer 19
"The food was great. The service really mediocre." - Reviewer 32
Ambience and Location
Pros:
"Atmosphere average, it is a restaurant in a mall." - Reviewer 3
"Décor was nice, though with the location I couldn’t imagine it being unpleasant." - Reviewer 10
"The restaurant itself is so classy & beautiful." - Reviewer 17
"Vanilla milkshake was smooth and delicious, and spicy wings were amazing. Burger was ironically the worst dish with a bland taste and soggy texture. At 24 quid you could have gotten 3 five guys burgers which taste better." - Reviewer 51
"The shop is tucked in on the fourth level at Harrod's; it is clean, attractive and comfortable as one would hope, with a bit of the feel of an American diner." - Reviewer 47
Cons:
"Just sitting inside the mall, overlooking clothes and shoppers passing by." - Reviewer 7
"Atmosphere was cold and a little clinical." - Reviewer 16
"The actual burger was very tasteless. The amount of dust in the restaurant was unbelievable." - Reviewer 29
"Not located on the ground floor food and dining areas. It's on the 5th floor maternity/baby wear area. Very bizarre!! Not ambience or atmosphere." - Reviewer 43
"A rather mediocre experience. The main reason for the 2 stars is its severely overpriced, £21 for an american burger....single patty....rather dry bun and not even including fries!!!" - Reviewer 53
Price and Value
Pros:
"Prices are what you expect to pay when you want a burger under the patronage of a Michelin Starred Chef." - Reviewer 3
"Yes, it's very pricey, but worth every cent!" - Reviewer 18
"£80 burger had to be ordered and was definitely worth it, never tasted a burger so good!" - Reviewer 24
"The portion size was huge and was extremely difficult to eat all of it, which is saying something because usually me and my partner can eat a lot!" - Reviewer 28
"People complain about the price. It is marketed under the name of Gordon Ramsay and it is located at Harrods! What do you expect?!" - Reviewer 44
Cons:
"£27 for a burger and £20 for 800 ml of beer is very Harrods but Gordon’s was rather two mediocre stars if at all." - Reviewer 2
"In the end, we coughed up more than GBP 140 for three burgers, sides, drinks, and dessert." - Reviewer 6
"VASTLY overpriced!! 3x burgers, 2x fries, 1x Chicken Wings, 2x shakes, and a coke £145!!" - Reviewer 19
"The burger was very very well done when it should have been medium and the fries were very greasy." - Reviewer 17
"Shockingly bad burger, said it would come medium and it was dry and overcooked to death." - Reviewer 39