Honest Burgers Baker Street Reviews Summary

Burger Quality

Pros:

• "The burgers are bursting with flavour, are juicy, and not too much of a mess to handle."
• "Had the Baker Street burger and we shared the wings and rings. Rings were real winners and the burger was stunning."
• "The Honest burger...was the best gluten free burger I’ve ever had!"
• "I ordered the tribute burger which was so juicy and full off flavour and it can with a large portion of rosemary chips."
• "Ordered the special spicy sriracha burger, but would recommend to go for the classic if it’s your first time there."
• "I had the October Honest Burger Nigeria; Honest beef, Fanta-candied bacon, cheddar, jollof sauce, plantain crisps, Chuku’s spicy mayo."
• "Classic honest burger. Everything was good, but the burgers and chips were far too salty this time."
• "Probably best burger in the area. I ordered the Tribute burger and enjoyed every single bite of it."

Cons:

• "Ordered the burger and fries, and the burger was really greasy which was a shame."
• "Burger was excellent, however, there is room for improvement with their onion rings; felt like they were from frozen."
• "Ordered a medium well, burger came raw. Ordered side of chips and they were soggy."
• "First of all they put the side dish (not starter) 15 mins before the main dish, meaning side dish was cold when main dish came."
• "Burger wasn't that great either and the chips were tough."
• "My burger was delicious! I was astounded at how good it was. I had the baker st; it was delivered hot and was served with the rosmary chips."
• "Burger was good, but small for the money. Chips are average to poor. Chicken wings good."
• "Burger was really under cooked. The rosemary salted chips were disgustingly over salted."

Service Quality

Pros:

• "The service was very quick, they got me my food in less than 15 minutes."
• "Service was prompt but not the friendliest."
• "The service was quick, even though that they were busy, which is always a positive."
• "Shreya provided exceptional service during my visit, ensuring a pleasant experience."
• "Delicious food and the team were very happy to accommodate us despite having a large group booking."
• "Fantastic burgers and the chips are even better. I'd go as far as to say better than the chain beginning with B that I've been to quite a lot over the last 4 years."

Cons:

• "Service was bad, you need to wait for 10 mins to order."
• "Appalling customer service. Ordered two well done burgers and after waiting for more than 20 min, they only brought one medium rare burger."
• "Service was good, they gave us the wrong dish, but quickly fixed the issue and gave the wrong dish on the house."
• "Despite having specified well done it was brought to the table pink which is their default."
• "Ordered and was waiting over 20 mins. Later found they gave my order to a courier and brought it back. They didn't warm it up and no discount on delay."
• "Table was dirty & we asked to have it cleaned then he wiped crumbs all over our friends lap as he cleaned the table."

Atmosphere and Ambiance

Pros:

• "The interior of this branch is cozy and inviting, providing a comfortable atmosphere for enjoying a meal with friends or family."
• "Good atmosphere and vibe, 5/5 from me."
• "The food arrived quickly and was exactly how you'd imagine. We had one vegan in the group that having had his food stated that he was very impressed with the quality."
• "Walked in with 5 people at 2pm. Table not ready and asked to wait outside in 1 degree weather. Guess what happened. We went to GBK."

Cons:

• "The old school classroom chairs were particularly uncomfortable but they’re maybe just a bit small for anyone under 5’10”!"
• "If you suffer from claustrophobia, this exceedingly narrow restaurant is not for you!"
• "Everything was great apart from the toilets. They're dark, tiny, ridiculously short timer on the push taps."
• "Cold and unfriendly staff. If this matters to you, go somewhere else - if you can ignore, go for it."