Five Guys Oxford Circus Reviews Summary

Category: Fast food restaurant London

Address: Sutherland House, 5-6 Argyll St, London W1F 7TE, United Kingdom

Phone: +442074343407

Rating: 4.4
based on 438 reviews.

Food Quality

Pros:

  • "Absolutely amazing food. Best burger I've had in absolutely years."
  • "The bacon was crispy, the burger was juicy, the fried onions were on point."
  • "Amazing burger with thin fried beef patty that is so yummy."
  • "Freshy and tasty burger, the meat itself surprised me the most, very high quality!"
  • "The food was delicious, nothing to fancy it was just really well made."
  • "Food quality is one of the best."
  • "The burgers are such good quality."

Cons:

  • "The food was greasy and fatty."
  • "The burger was a sad looking offering, being over cooked, dry and quite tasteless."
  • "Burger was really bland. I've had 5 guys before and it was tastier."
  • "The fries are disgusting."
  • "The beef burger is good, fries are normal...and the milkshake was a total disappointment."
  • "Tasteless burger and soggy bread."
  • "The burger for me was a disaster."

Service

Pros:

  • "The staff were very quick to take the order."
  • "Amazing service and friendly staff."
  • "Service is great with friendly staff."
  • "The staff is friendly, patient and super efficient."
  • "Quick, efficient and friendly service."
  • "The staff always full of energy and polite!"
  • "The staff were all so very polite."

Cons:

  • "It was quite late but service was non existent... Couldn't be bothered kind of feel."
  • "The staff seemed overwhelmed, and the whole process felt disorganized and inefficient."
  • "Eventually after 25 minutes I called an official looking member of staff over and pointed out I had been waiting for 25 minutes."
  • "Ordered food and had to wait ages for my shake."
  • "We then waited and waited."
  • "But the staff was overwelmed in the kitchen."
  • "At no stage was an apology or compensation offered."

Price

Pros:

  • "You will get a good burger in a casual environment for reasonable price."
  • "The food is excellent at a highly reasonable price."
  • "Food has really good pricing, free toppings for any burger and fries come in good portions for a good price."
  • "The service is just great, and the prices are quite reasonable for the quality you are paying for."
  • "£5.50 a fair price for a superb drink."
  • "The burger is quite juicy and the price is great."
  • "Not the cheapest but you can taste the quality and it actually satisfies you."

Cons:

  • "Shocking price and I can't justify the price but still very very nice."
  • "The prices were quite steep, especially when you consider that it is a fast food joint."
  • "Small bottle of water 3 pounds!! This should be ilegal."
  • "Very expensive and not much better than Burgerking."
  • "I find they are too pricey as they cost about the same as a normal dining experience, yet you will be eating a messy burger with no cutlery."
  • "It's a little pricey to be fast food."
  • "Price are ridiculous, two cheeseburgers with bacon, two fries, and two drinks 33 quid."

Ambiance & Cleanliness

Pros:

  • "Clean toilets and comfortable tables."
  • "The place is always fully staffed, there are toilet facilities, and plenty of seating."
  • "This is still my favorite 5 Guys in London. 2 levels with plenty of seating and drink machines on both levels."
  • "Lovely atmosphere and lots of smiling employees make it a very pleasant place to go."
  • "The vibrant atmosphere adds to the enjoyment."
  • "The venue was nice. A clean and well presented environment."
  • "Large seating area downstairs. Spotless toilets and friendly staff."

Cons:

  • "This one in central London is located in a very busy area. Long waiting, busy queues and full of people standing everywhere."
  • "It was also very noisy."
  • "The dining area was quite dirty, and the tables were not adequately cleaned."
  • "As with all 5 guys I've been in the toilets are disgusting and it tarnishes the whole experience they smell, are littered with rubbish and often have out of use facilities signs up."
  • "The men's bathroom did not have a good hygienic appearance and was too smelly."
  • "The restaurant is not clean although there's numerous of cleaning staff working."
  • "No toilet paper in several stalls, dirty tables and trash laying around."

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