PCM Solicitors LLP Reviews Summary

Responsiveness

Pros:

• "The team were absolutely fantastic - professional and very quick to respond to queries from me and other solicitors in the chain."
• "We were able to reach the team on the phone easily and got very fast email responses so we could push our house purchase through quickly."
• "Paul was super responsive, patient and always happy to take the time to explain things properly."
• "I can't stress enough how responsive Paul was. He always made sure to keep me in the loop and to provide me with any additional information that I needed in each step of the way."
• "His turnaround time was lightening fast and he was always there on the other end of the line to address our queries and concerns."
• "We always received a prompt response to any questions we had and Paul and his team were very happy to schedule in telephone updates for us both."
• "Whenever we had a question we knew that we'd get a reply quickly."

Cons:

• "Very poor ability to communicate with other agencies involved in the purchasing of the house."
• "Nobody called or emailed back. What a waste of time."
• "We sent an email with details about our case. There was no email response or call for 3 days."
• "They couldn't be bothered to the point they just stopped responding."

Professionalism

Pros:

• "PCM Solicitors are knowledge and effective in utilising their expertise so that both buys and sells are proceeding as smoothly and quickly as possible."
• "Paul acted with great professionalism and his expertise and desire to get the job done ensured that our purchase completed without a hitch."
• "They are professional, knowledgeable, diligent, and responsive."
• "The team at PCM Solicitors helped me through my recent purchase in London. They were professional, diligent and thorough, their advice was balanced and pragmatic."
• "Paul and PCM solicitors have been fantastic, and have helped me on both the sale and purchase side of property conveyancing."
• "Paul, Ema and the whole PCM Team were fantastic throughout the process of our sale and purchase."
• "The whole service was friendly, prompt and efficient from start to finish."

Cons:

• "Overall had a very bad experience and would not advise this firm at least with regards to conveyancing."
• "Unfortunately, I had to deal with this company during the purchase of my flat (as the counterpart's solicitor). Really bad experience."
• "Really disappointing and upsetting for me, will not be recommending and have to start all over again."

Value for Money

Pros:

• "I highly recommend this conveyancing solicitor for professionalism, quick reaction to an ongoing difficulty in a transaction and extraordinary value for money in the conveyancing marketplace."
• "Price was exactly as quoted from the start, despite some extra work caused by the other side."
• "The rates were not the cheapest I was quoted, but were 100% reasonable for the exemplary service I received."
• "Not only did they help us exchange and complete in record time, they were very competitively priced."
• "We had a complicated sale in the end with a lot more work and time to complete than expected but the team were very clear and professional and for the amount of work they did they were excellent value for money."
• "Given the excellent level of service I received I felt the final fee I was charge to be more than reasonable."
• "The quote was very reasonable and there were no hidden or additional charges at completion."

Cons:

• "All I was getting was a simple letter done and they just couldn't be bothered, would have taken them an hour total max with drafts and reviews - less if they had spelt names right and included everything I needed the first time!"