Address: 120 Parkway, London, NW1 7AN, United Kingdom
Phone: +442074246000
Rating: 4.4
based on 224 reviews.
Agent Performance
Pros:
"Foxton’s in Camden has been very professional, pleasant and efficient in their handling of my request especially Jamal Hussain."
"He goes above and beyond working around your schedule, is very responsive and communicates directly."
"Hamed was wonderful with our sale."
"I would certainly recommend them!"
"Jamal delivered exceptional results."
"Jamal is not only professional but very informative and erased a lot of my fears and anxiety with renting a property short term."
"Narada Bernard is the best agent I've ever come across, and I've come across many. He sets the standard for exceptional service, communication, and listening."
Cons:
"Some of the agents (including Jamal, who is spoken of so highly in these reviews) exploit students and prey upon their lack of knowledge regarding the rental market and subsequent tenancy."
"Foxtons overrated the price of my house and got that way the job of selling my house beating other estate agents who had a more realistic estimate of the price of my house."
"They always pushed us to offer higher price, it just made us feel very terrible and annoying."
"Literally money hungry estate agents. To such a degree that they do not consider the people living in the property."
"After went back to the office, we were asked to wait there for almost 2 hrs… and they didn’t even ask us if we need water or something until we need to leave."
"The people are quite friendly and it is easy to rent something you like. However, the conditions to rent are terrible with lots of hoops to go through and with lots of conditions which were not in the contract."
"I will never rent with Foxtons again. This was the worst flat and experience I had in many years."
Customer Service
Pros:
"I worked with Mike Horton of Foxton's Camden who was clearly experienced and has been very helpful in selecting places that were to my taste and suit my needs."
"I would highly recommend Hamed to anyone looking for a real estate agent who is professional, knowledgeable, and truly cares about their clients."
"Would like to highly recommend Jamal. As an agent in Foxtons, Jamal went above and beyond to help us secure properties in London on a very tight and short schedule."
"They are also people such as Andrew and Jamal who will call you from time to time to know your situation."
"It was a very happy experience renting with Foxton, to be more precise, it was Jamal Hussain who helped me a lot for my application."
"Very efficient and smooth experience. I would recommend Foxtons!"
"Great experience overall Foxtons comparing to other agencies in the city."
Cons:
"Three working days since making a full offer and trying to raise agent on phone - central numbers emails agents but cannot help and agents don't answer phone."
"Good experience until some 6 weeks ago, when construction works started right in front of the window in the backyard of our flat and nobody ever told us anything."
"No idea how anyone is reviewing Foxtons so highly but couldn’t be further from my experience with them."
"They're absolutely the worse and all the five stars you're seeing. They have asked people to put them there."
"By the time I found a great match, Jamal had generously given me 12+ hours of his own time, completely without obligation."
"Once they had our deposit we pretty much didn't hear from them anymore to the extent that when the landlord went back on several clauses in our contract Foxtons tried to wash their hands of it by claiming that it was a misunderstanding!"
"Very bad customer experience with Simone Greggio this morning."
Property Management
Pros:
"He could immediately understand it in full and worked so well at negotiating between me and the landlord."
"Foxtons have provided a truly exceptional service, and have been very patient throughout the process in helping me find the right home."
"I found an amazing property with Foxtons Camden Estate Agents. The whole process was overseen by Jamal Hussain - who was very well organised and attentive."
"Jamal is one of the best negotiators I have met. He is helpful, trustful, and fast-responsive."
"The agent (Jamal Hussain) helping me out was an absolute pleasure to work with, he was hard working and extremely dedicated."
"Jamal Hussain He has been fantastic person Got my property on the rent within 24 hours of advertisement."
"They advertised very well, showed my flat to more buyers than all the other agents combined and found the perfect buyer."
Cons:
"The flat was not professionally cleaned as advertised and it took us forever to get the inventory report."
"Our property was not professionally cleaned and even had excretion in the toilet and mould growing in a corner when we moved in."
"They let themselves into a property without my permission causing great embarrassment to me and their customer."
"Although the foxtons helps secure properties quickly, their quick response rate drops to a zero response rate when it comes to managing existing rentals."
"Was not told that time and location for key collecting on the website was wrong."
"This is a horrible company. The manager of this branch Kirsty Farrington is a racist towards Asian people."
"So now we live in the middle of a construction site!! Not recommended!"