Crown & Trumpet Inn Reviews Summary

Staff and Service

Pros:

• "very friendly and helpful staff"
• "All staff and very friendly & welcoming."
• "staff amiable, polite, and operate effectively."
• "The staff were incredibly helpful and friendly."
• "Friendly Staff were extremely helpful to me enabling me to retrieve a lost card early next morning and continue my hike."
• "The staff are really nice, particularly the landlord/owner who came over for a chat."
• "Many thanks to the staff, very attentive, polite and smartly dressed."

Cons:

• "The surly staff member told us bluntly to not get any on the floor!"
• "We were greeted (in a fashion) by a miserable looking young lady who looked as though she didn't want to be there."
• "The attitude of the bar man was not customer friendly."
• "service not great to start, complained about raw meat in beef pie and told ‘ok do you want a dessert menu’ no explanation for raw meat or apology."
• "We were refused entry as we had our baby grandson with us."
• "We were overcharged on the deserts, our server promised to refund in cash. It never happened."
• "initially disappointed that I couldn't get a table as there were loads of empty tables inside while I was told that all were reserved."

Food Quality

Pros:

• "the steak and kidney was very nice."
• "The food and beer choices were proper traditional pub fare, in a really authentic way."
• "food is lovely and well priced."
• "food excellent"
• "I had a beef and guinness pie which was great."
• "We were served delicious pies."
• "Main courses of scampi and chips and steak and kidney pie were excellent."

Cons:

• "Sadly the food was quite poor."
• "wouldn't recommend the food as it was over priced, small portions and not good quality."
• "The vegetables were overcooked, bland and cold, fish batter was soggy on the bottom."
• "Was pretty disappointed to be honest. The roast cost £12 but the beef was fatty and the roast potatoes were like pebbles."
• "Food was tereble, fish pie tastless, peas and carrots out of a tin omg cheek to charge over £10."
• "The food portions were small and too overpriced."
• "Food was not very tasty - savoury dish too salty, desserts very sugary."

Ambiance and Comfort

Pros:

• "Rustic character but not a very comfortable stay meaning that we left a day earlier than intended."
• "the room was clean and warm with comfy beds."
• "Terrific old fashioned pub. No screaming kids running riot. Lovely roaring fire, so cosy."
• "A proper old school snug little pub... Random furniture, a cat wondering about, loads of culture and lovely fresh tasty hearty food."
• "Decoration inside the pub is very traditional, warm and authentic."
• "This pub is just what you want if you are looking for a really traditional, cosy atmosphere."
• "Nice atmosphere, olde worlde pub."

Cons:

• "One small negative was bedroom very hot, and window would only open small amount."
• "A little over priced as does not include breakfast."
• "The carpet which looked as though it was fitted in the 1980s was I am sad to say absolutely filthy."
• "The first thing that was so apparent was just how run down and dirty and grubby everywhere was."
• "The table we were sat at shouldn’t have been there, they were clearly trying to cram as many people in as possible to the restaurant."
• "It was so cramped that the waitress apologised every time she passed to provide drinks to other tables."
• "The atmosphere was dreadful and we felt we were in the way."

Value for Money

Pros:

• "Good range of real ales & ciders & reasonably priced dishes."
• "The food is good quality and great value."
• "Sandwiches were reasonably priced and really generously sized."
• "Best pub in Broadway for me and it really isn’t close, very reasonable prices as well."
• "Food tasty and good value."
• "Great home cooked English food at it's best!!!"
• "They are very welcoming & provide a good range of real ales, ciders & food."

Cons:

• "headline prices appear cheaper, I would not call it value for money."
• "A little over priced as does not include breakfast."
• "The food portions were small and too overpriced."
• "An overpriced meal that was essentially a microwave meal."
• "We were charged £1.75 extra to have ice cream with a sticky toffee pudding making it shy of £8 for a very average dessert, and £3.95 for a lemonade."
• "They only accept Google Pay if you spend £11 or more, why?"
• "Food was sub standard. Track and trace none existent and no sanitation between customers."

Additional Amenities

Pros:

• "Dogs are welcome and there's a great hill walk nearby."
• "Make sure your car boot has enough room for lots of bags of shopping!"
• "Great area for walking."
• "including a 15 year-old cat named Butters :) He jumped on our seat and fell asleep between us which was super cute and totally made my day :)"
• "You can walk in, pick up the daily paper and sit by a lovely log fire."
• "The Ladies will love the quality retail outlets."
• "Live LOCAL music weekly..."

Cons:

• "Very disappointed to find they didn’t do a children’s menu and weren’t even able to do a small portion of scampi."
• "despite stating there was limited parking - there actually was none!"
• "Down side of area, is too many dogs, a lot of mud on pavements from walkers."
• "We were refused entry as we had our baby grandson with us."
• "Sadly, my partner is finding this not to be the case in a lot of the pubs he visits. Surely it's about time landlords caught on and caught up with the fact that gluten intolerance is becoming more common and it's not just food that needs to be gluten free."
• "Food was sub standard. Track and trace none existent and no sanitation between customers."
• "service not great to start, complained about raw meat in beef pie and told ‘ok do you want a dessert menu’ no explanation for raw meat or apology."