Eco Mobile Tyres mot repair services Reviews Summary

Customer Service

Pros:

• "Been a regular customer for over a year and that says it all for the exceptional customer service and the competitive price."
• "Honest, fast service & great price. I’m a female & know nothing about cars. This was third place I went to for a quote. Best price & so helpful & honest."
• "Thanks to these guys! Called this evening and Richie was so helpful."
• "Realy lovely staff. Did the tyres very quickly and efficiently."
• "Very polite, helpful and courteous. Needed to be rescued and understood my situation regardless his shop was closing in the next few minutes. Very professional unrushed service."
• "Everyone was really helpful and got it done quickly for me which was really appreciated as I had my baby with me."
• "Staff were helpful and we had good laugh."

Cons:

• "The amount of fake 5 star reviews are ridiculous, wouldn't recommend to anyone."
• "Dodgy. Said I needed two tyres changed, oil level was low, and brake pads were on limit - NONE of which were true."
• "They are disrespectful and careless, not worth a money or even a fuss."
• "Very rud customer service, not respect, and the Tyres Quality is very poor please dont buy from this place."
• "The polish guy he was very rude When I ask him question it they give me abrupt answers. Made feel unwelcome."
• "The man I spoke to was so rude, spoke over me the entire time"
• "I am really dissapointed with the customer service. They were very rude with me."

Price and Value

Pros:

• "He gave me a good price and was very easy to deal with."
• "Best Tyres I ever had. I do a regular trip to Slovakia in my Mini Countryman with eco Tyres winter Tyres on and they are spot on."
• "Found some 215 70 15c tyres on ebay at a competitive price."
• "Complete set of 4 Winrun R330 tyres fitted on my Jag yesterday and happy to give 5 stars, super cheap price, modern well equipped premises and helpful professional staff."
• "Great value for money on premium tyres. The technicians are amazing they recovered one of our company cars put 4 new tyres on and delivered the car."
• "Best tyre prices I’ve had plus the guys are super helpful."
• "Certainly one of the cheapest suppliers of quality tyres in Southampton."

Cons:

• "tried to charge me an extortionate ‘storage fee’"
• "They cancelled my order I now have no tyres a load of lies from this company and no mot on my car because they lied to me took my money and didn't supply my tyres."
• "Needed a tyre urgently as Mums car got a flat. Good chap behind the counter but it came to £75."
• "Shameful company, ordered tyres, their courier lost the tyres and eco tyres messed me around for weeks."
• "Not happy that the office told me they were another company I was told to see by the garage I use, and they take a £20 non refundable deposit."
• "AVOID!!! I paid for two identical front tires. I had two different front tires fitted."
• "So we decided to go with Eco Tyres who had quoted us approximately 950 for the clutch to be replaced and said that it would be around another £350 for the fly wheel. Instead the cost was closer to £1,600."

Efficiency and Reliability

Pros:

• "They arrived 20mins after my call and replaced the battery in 5mins."
• "in no time they got to my location and fixed the issues with my car"
• "I was stuck 2hrs outside Southampton with what are normally special order tyres and these guys not only had one in stock but delivered and fitted it for me on a bank holiday weekend within 4 hours."
• "The car started without any issues."
• "Had a couple of jobs done, will even collect your vehicle. Reasonably priced, and can pay for large jobs to be done in 4 interest free payments."
• "Barry was a great man who came within the hour and put a new tyre on the car he was very polite, helpful and very quick"
• "Really impressed with Eco Tyre! Damaged my wheel, bent the wishbone and popped my tyre recently hitting a curb, Eco Tyre had my car in the garage and fixed within 48 hours! Superb service."

Cons:

• "They told me they would arrive in 1 hour, they arrived 3 hours later"
• "If we had known it would cost as much as it did and would have taken as long as it did we would have waited a couple of days extra for our own garage to be able to do the work."
• "I purchased 2 tyres from this company after 3 days no tyres so I rang them to find out what was happening with my order."
• "Communication wasn't great - They picked up our car on Friday and we had no further communication with them unless we contacted them."
• "Avoid them!!!! They snap bolt while doing alignment and haven't told me about it."
• "They somehow bent inner lip of my r18 alloy, damaged wheel paint by using steel wire brush and did overcharge me for whole operation."
• "Please avoid! I haven't personally experienced what it's like during the day however, when I visited around 10pm for a second opinion on the tyres after a warning on the dashboard, the guy working attempted to assault me with wood when I refused to buy his overpriced tyres."