V12 Sports and Classics Witham, Essex Reviews Summary

Staff and Customer Service

Pros:

• "The dealership was very welcoming and Sam (Samantha) was absolutely fantastic."
• "Service was amazing. Very accommodating. Good prices."
• "Albertas gave wonderful service, ensuring everything was okay with our new car."
• "The sales representative Josh was very welcoming, very informative."
• "Albertas was very professional during the process and came picking me up at the station."
• "Had a great experience with these guys. Adam from the Wolverhampton office kindly arranged for the car to be moved."
• "The salesman, AJ, was incredibly knowledgeable and attentive throughout the entire process."

Cons:

• "I recently had the misfortune of dealing with V12 Car Dealer, and I feel compelled to share my experience."
• "Never dealt with such a shoddy car sales company. Traveled 2 hours to view a car after confirming on the phone the car was in good condition."
• "One of the worst experiences in my life. I was an hour early, despite this I had to wait 2 hours after my allocated appointment to be seen."
• "I saw a car on auto trader yesterday, and booked to view this morning, where the salesman insisted to pay a deposit to hold the car which I refused."
• "Please save your time folks, I had the worst experience of ANY dealership I've ever dealt with in 30 years."

Car Quality and Condition

Pros:

• "The car itself is in excellent condition, and I am thrilled with all the features it has to offer."
• "We have just purchased a very nice Fiat 500. The service we got from the salesman AJ was very good."
• "I purchased my SEAT Ateca almost 12 months ago. It was a top of the range model in immaculate condition."
• "The car was pristine!"
• "Bought a lovely bmw convertible from these guys yesterday. Extremely happy with the service provided."

Cons:

• "Firstly, upon delivery, I discovered that the car had a faulty gearbox and the engine light was persistently illuminated on the dashboard."
• "I saw a car on auto trader yesterday... When I viewed the car there were scratches and scuffs everywhere inside and out that weren't visible in the pictures."
• "I purchased a car from here in 2022. Later down the line, I discovered that a major component had been held together with cable ties."
• "The car I bought had 125K mileage in just 3 years. I believe your car are mostly used by rent a car companies or as a Taxi previously."
• "Absolutely appaling, bought a car a week ago, the day after the bumper fell off."