Address: 132 Plumstead Common Rd, London, SE18 2UL, United Kingdom
Phone: +442088546363
Rating: 4.9
based on 127 reviews.
Agent's Knowledge and Support
Pros:
"He's obviously v knowledgeable and passionate about the area, so can see how he'd be great on the sales side too."
"Mark used his experience and common sense to support us all until our buyer found a new lender."
"Mark has great local knowledge, which made us feel reassured that this was the home / area that would suit our family."
"Mark is very very helpful and quick in providing all the information which you will require to make a well informed decision about your real estate deals."
"Mark has very strong local knowledge and gives good advice."
"He offers excellent and realistic advice and is utterly reliable."
"Mark was there to support us through buying our first flat - he was knowledgeable and always found time for our many questions through the process."
Cons:
"Absolutely zero attention to detail, sloppy and totally lazy."
"The agency managed to list our property with the incorrect number of bedrooms, WRONG Postcode, a listing full of typos."
"He kept bombarding me with long text messages with the same emotionally upsetting and exploitive hard sales tactics."
"A lie always ends up getting deeper and deeper when made."
"I did not appreciate his line of questioning and attitude. It was hard sell and trick questions."
"The manager upset me tremendously as he was so rude I asked him to leave my house a number of times within minutes of him arriving."
"Horrible experience. Agent who made original appt with me and checked up to confirm the day before was not the person who turned up."
Communication and Responsiveness
Pros:
"He kept me informed at all times and I never worried that I was missing anything."
"Throughout the buying process he was always just a text message away."
"He was an excellent communicator - and handled a couple of tricky requests we made to the seller with grace and patience."
"Always quick to reply, help move things along, follow up with the right people, all with a positive attitude and genuine care."
"Mark who always responded promptly and always picked up the phone."
"Mark was more than happy for us to arrange return visits (with parents) and was very fast at getting back to us at every step of the process."
"We had great communication with Mark and he was always available to answer our questions."
Cons:
"Reporting to the ombudsman. Unfortunately the rating system forces me to give 1 star."
Professionalism and Reliability
Pros:
"Mark is a thoroughly decent person who works as hard for you as he would for himself."
"Mark was friendly, professional and committed."
"During the whole process I found Mark and his colleagues to be proactive, responsive and extremely professional."
"Mark was really quite excellent. He wasn’t even our agent but he was committed, friendly, transparent and would often fully exceed expectations."
"Mark was an absolute legend! Highly professional, flexible and promptly responsive, reliable and trustworthy."
"Very thorough & professional. Good, honest advice was provided by Mark Sallnow, as a very experienced Estate Agent!"
"Mark was communicative and responsive, we found him to be very professional at all times."
Cons:
"I couldn’t recommend him and the team at David Evans and co more!"