ODEON Luxe Leeds Thorpe Park Reviews Summary

Pricing and Value

Pros:

• "I got a £12 saver ticket because I went to a daytime viewing on a Monday."
• "Free parking so that can balance against ticket prices."
• "The self service machines can also be used to buy snacks and drinks so use those instead of queuing for them at the desk."
• "Went Tuesday they do oap cinema every Tuesday at Thorpe arch the springs tickets £3 50p on line Inc tea or coffee."

Cons:

• "Although tickets are quite expensive, it is very comfortable with reclining seats and the sound/visual quality is very good."
• "Booked on line for Killers of the Flower Moon. £22 each.........what??!!!"
• "I was shocked when I went to book Killers Of The Flower Moon and the price had shot up to £22!!! ABSOLUTELY RIDICULOUS!!"
• "Sadly seat prices have rocketed and in Feb 2023 we were charged £19 each for a non 3d screening."

Customer Service

Pros:

• "Staff are always friendly and helpful, to say 95% of them are kids in college etc, great work ethic and a good bunch."
• "Great cinema. Extremely comfortable seats and very spacious. I love watching films at this venue."
• "The staff were incredibly rude and clearly couldn’t be bothered to be there."
• "Much appreciation from me to the black girl who wouldn't let me watch Oppenheimer for being a few minutes late."

Cons:

• "Absolutely horrific experience due to the incredibly rude behaviour of Lauren the 'manager.'"
• "No one to speak to other than the girl clearing up."
• "Went to see what it was all about and I have to say I bloody loved it so did the kids so big and fresh there’s loads of space the food didn’t kill us off the seats recline all the way back ultimate comfort couldn’t of asked for more plus the movie was pretty cool! And they let us make off with a balloon that’s nearly as big as my 4yr old! I would highly recommend a visit the only issue is it’s in the middle of nowhere so if you don’t drive that sucks."
• "Then when we ordered our snacks etc they was a hair in the food which the woman serving us huffed and puffed then got us some more snacks which then had ANOTHER hair in it."

Comfort and Facilities

Pros:

• "The seats are fantastic, with lots of adjustment and leg room and at least as comfortable as my Big Boy at home."
• "The cinema is extremely clean, modern and very large. My partner had a special offer for the VIP seats."
• "Amazing cinema experience. Great quality seats, lots of leg room, table to put drink/snacks on."
• "Lots of leg room, tilting seating with leg support if required."

Cons:

• "Screen 2 - clean, comfortable, great experience however the toilets were awful, toilet tissue over the floor and toilets unclean."
• "Not a lot I can say apart from its expensive! 2 adults and 1 child £40 to watch minions! Yes they are comfy seats but what else do you get for that price?"
• "The chairs are set out in pairs so if your party is an odd number be prepared for one of you to get up close and personal with a stranger."
• "The leg adjuster should have raised further."

Audiovisual Quality

Pros:

• "Dolby sound was phenomenal if a little loud. But voices are clear, sound effects sharp and precise."
• "The screens are huge. The picture quality was HD if not UHD."
• "Watched across the spiderverse yesterday and I had a wicked time! Movie was great, popcorn was delicious, and those seats... I could sit in them all day!"
• "Probably the best cinema in the area in my view."

Cons:

• "Good cinema, great seats etc. Went to see Oppenheimer Wednesday 9th August 19:20 viewing. Spectacular picture and sound. But one major problem IT WAS WAY TOO LOUD."
• "I had to block my ears at one point I thought my head would explode."
• "Only issue was I paid extra for the better sound screen, isense I think. But one of the ceiling speakers were resonating and distorting at certain frequencies through out the film."
• "The coke and cocktails tasted rediculously watered down and the sweet popcorn of very poor quality."