Johnny Dough's Wood-Fired Pizza Reviews Summary

Food Quality

Pros:

• "Food came out really quick and great quality also."
• "Kids get a chance to build and make their own pizza, which is fun and keeps them amused."
• "The food is excellent."
• "Tasty, unique pizzas! The Great Orme goats cheese was our favorite."
• "Best Pizza ever! Baked in wood fired oven. Very thin base as I do like."
• "The wood fire pizza is yummy."
• "Great tasty thin and crispy wood fired pizzas and original topping ideas too!"

Cons:

• "The pizza was bland and lukewarm."
• "Very disappointing visit. I ordered the bbq chicken and farmhouse which was OK at best and it was also paper thin so we were still hungry."
• "Also saw a staff member coughing on one of the pizzas."
• "We ordered the chicken tikka and pepperoni pizza, both were severely uneven so some of it was undercooked."
• "Had a Peking duck pizza. Was nice until I bit into a small piece of sharp glass."
• "The pizza dough was like cardboard and just crumbled like burnt crisps."
• "Worst Pizza I've ever had in my life."

Service

Pros:

• "The staff were super friendly and also gave us some tourist tips."
• "The staff very helpful."
• "Prices are great and the waiting time for food is super quick!!"
• "Order was quickly taken, and the food quickly served."
• "Staff were very friendly and helpful."
• "Service was efficient and the staff were friendly and attentive."
• "We where served by Laura who was polite and professional."

Cons:

• "Very disappointing visit here. Customer service was none existant."
• "It's gone downhill and I would question the hygiene."
• "After sitting down we were shown the board for the pizza options. Then it took an age for someone to take our order."
• "One of the managers (who I found out was called joe) was quite rude to my son and when I asked him about it he started arguing with me."
• "Pizza was lovely, cooked well and very tasty, but for a round of drinks and a pizza to take more than 1 hour and 15mins from sitting down is ridiculous."
• "Yet again the time slot given for collection was not adhered to."
• "The service was really poor I’m so sorry to say!!"

Atmosphere

Pros:

• "A relaxed atmosphere, just our vibe."
• "Super casual place with a great atmosphere."
• "Nice slightly retro environment."
• "It's quite rustic and how I'd imagine an American diner."
• "Lovely atmosphere inside."
• "A super busy venue as the hottest September day on record in Wales drew to a close."
• "Fab decor inside, friendly helpful staff."

Cons:

• "This isn't a place for a quiet relaxing meal."
• "Although restaurant was nearly empty, they were setting up tables instead! Bizarre!"
• "Very disappointed when we visited on Sunday with grandchildren, they sat us by a group drunken rowdy people."
• "Atmosphere is pleasant, although a little cramped."
• "The staff in general looked miserable and seemed like they didn't want to be there."
• "Was unable to watch the food being made because of COVID."
• "The only negative feedback is that Air Con was not working. It was 32c, so the AC would have been great."

Value

Pros:

• "The bill was extremely reasonable."
• "Food is really good especially for the price."
• "With the excellent food and drink we enjoyed, I have to state that this restaurant offered excellent value for money."
• "Great pizza at a reasonable price."
• "The prices are friendly on the pocket too!"
• "Great prices as well."
• "Brilliant value for a family: £5 kids meal is amazing value for money."

Cons:

• "A bit on the expensive side."
• "The only reason for 4 stars is that I’d say they are a bit pricy."
• "Your response is as unsatisfactory and insincere as your apology was."
• "Prices are a little higher than average, but the pizzas are well worth it."
• "Our bill for 4 pizzas, sides, bottle of wine, beer and a soft drink came to £85 without tip. Not the cheapest but we thought worth it."
• "Not sure about the quality of toppings as both pepperoni and ham did not seem fresh."
• "No cons mentioned regarding value for money."

Family-Friendliness

Pros:

• "Super child friendly with a great children's meal deal (they get to eat and drink for £5)."
• "The staff are lovely and very child-friendly (in fact they gave us a table-sized sheet of paper to draw on while we waited)."
• "Children's meals are good value. £5.00 for a pizza base and choice of toppings and a drink."
• "Oh and they were fantastic with us bringing in our 1 year old also, the staff there brought out a table cloth that she could draw on with crayons and everything."
• "Good fun for kids to make their own pizza and be able to draw on the tablecloth."
• "Children will love the make your own option, ours certainly did."
• "Very accommodating for a family."

Cons:

• "We had to eat outside as it is not dog friendly - a shame as I am sure they are losing a lot of custom !"
• "As we visited with toddler son during the Easter break, it was pretty packed with families."
• "Very poor management you need to look at your bookings especially if it's special needs for dietary reasons."
• "No cons mentioned regarding family-friendliness."
• "Was looking forward to visiting Johnny Dough's whilst on holiday in Llandudno. I asked the waitress if the vegan pizzas were available, she said they were so ordered a Mediterranean Pizza and a drink. Got the drink but was then told they had no vegan cheese."
• "Offered table clothes for drawing on and pizza themed toys to play with."
• "The kids all made their own pizza's which they loved."