TheLight-Bradford Reviews Summary

Seating Comfort and Layout

Pros:

• "The large screen and superb sound quality really added to the overall experience."
• "Fabulously spacious sofa seats that allowed me to relax and enjoy the film in absolute comfort."
• "Comfy reclining chairs. Clean throughout."
• "The seats are extremely comfortable, the cinema room is clean and comfy."
• "The seats are very comfortable."
• "Love the light cinema. Seats are super comfortable and recline."
• "It's clean. The staff are friendly and polite. The prices are good."
• "Comfortable and enjoyable experience each time."

Cons:

• "A ticket for one will cost you £14.99. It will be too dark for you to see that the seat will be stained and covered in gunk that ruins your clothes."
• "The screen will be grainy and low quality like watching something in 360p."
• "Seats are funky but slide back quite aggressively, would be good to have a midway setting for ppl under 6 foot!"
• "Whoever designed these seats is a total fool. They feel unsafe when they tip back."
• "Seats recline but they're not electric, you need to use your body to recline them."
• "Uncomfortable seats compared to the rest of the competitors, seriously who okayed them."
• "The seats are really uncomfy, yes they slide back to recline in a fashion, but there's no leg room."
• "The comfort of the seats is absolutely amazing. For similar prices as other cinemas I would choose to go to the light cinema over crammed places like Cineworld and the odeon."

Staff and Customer Service

Pros:

• "Customer service is top tier, the lady who scanned my ticket volunteered to open the door for me."
• "Polite, friendly staff. My #1 go to cinema."
• "Staff are always friendly and helpful."
• "Staff are very nice and the seats in are incredibly comfortable!"
• "Staff were very friendly and helpful."
• "Great service and reasonable ticket prices."
• "A delightful Cinema. Very comfy seats. Very friendly staff."
• "Fantastic place with really friendly staff."

Cons:

• "The staff are nice but the manager likes to go on power trips and treat them like garbage."
• "This place was let down by your staff on Friday."
• "They were really poor customer service me and my sugar daddy got kicked out."
• "The attitude of the staff was nothing short of we don't care or want to know."
• "Staff are untrained & haven't got a clue as to what they're doing."
• "Worst experience ever a staff member was very rude."
• "The employees name is Ayesha."
• "STAFF THAT I BOUGHT MY TICKETS OF WAS NOT AT ALL FRIENDLY."

Pricing and Value

Pros:

• "The ticket prices were reasonable."
• "Lovely place, relaxing for adults and kids, good price, comfortable seats."
• "Nice comfy seats though free car park validation for 5 hours."
• "Cheap on Tuesdays and Wednesday's."
• "Highly recommend this cinema if you are looking to see a new film!"
• "The popcorn and drinks are cheaper than other cinemas in the area."
• "Good prices on movies, food n drink, all in all a lovely clean cinema."
• "I love the light cinema in Bradford. You can park for free at the Broadway, just get your ticket validated."

Cons:

• "However, it is quite expensive especially when buying snacks/drinks."
• "It was absolutely freezing cold. I sat the whole time shivering with my hood up. An awful experience."
• "The price of food didn't hold its value."
• "The ads prior to the movie starting was 30 minutes long."
• "Tickets are pricey but worth it for the excellent quality of sound and picture."
• "They took in their own bottle of wine!.. spoilt my birthday treat night out!"
• "The only downside is that there isnt an IMAX screen or a "Luxury" option."
• "The milk shakes are not in the same league as the various ones served inside Broadway."