Ship Inn Reviews Summary

Category: Pub Gravesend

Address: 14 The St, Cobham, Gravesend DA12 3BN, United Kingdom

Phone: +441474814326

Rating: 3.9
based on 156 reviews.

Food Quality and Selection

Pros:

  • "The 2 for £12.99 on pub classics is a fantastic deal."
  • "The food was delicious."
  • "For food, we ordered the chicken tikka curry which was good."
  • "Food however was piping hot, delicious and errors corrected."
  • "These were delicious."
  • "For dessert we had millionaire brownie and forest fruits cheesecake...so lovely."
  • "Food was good value."

Cons:

  • "The food is all oven food and charged £11.99."
  • "Took an hour to get my toddler pizza which didn't even cut it was like cardboard."
  • "Fish was all batter and no fish, mushy peas were cold."
  • "The bread came out mouldy... and then found a hair."
  • "Food, terrible. I wouldn't give what they served to my dog."
  • "Ordered Cod- no Cod, so ordered burger- sorry no buns left!"

Service and Staff Efficiency

Pros:

  • "Staff were friendly and service was quick."
  • "The team are a credit to Greene King."
  • "Drinks promptly served and order taken."
  • "The new landlady is very hands on and is always there if you have any problems."
  • "Staff helpfull and welcoming."
  • "Staff were great, food was lovey and VERY reasonably priced."
  • "Very welcoming friendly staff, covid 19 measures in place and well carried out."
  • "Staff have always been happy and helpful, especially Terri, even when orders have sometimes 'backed up'."
  • "Great staff behind the bar."

Cons:

  • "So unfair on the few staff, to have to do everything, thus making service slow."
  • "Very disappointed with the manner of the staff over the phone."
  • "Waited nearly 2 hours for our food to come out."
  • "Very understaffed, which made service extremely slow."
  • "She was showed the hairs and took the plates away but I assumed someone would come over and apologise but no nothing!"
  • "Bar one female member of staff the rest were indifferent to the customers."
  • "Staff were overwhelmed with the service, plus inexperienced which resulted in a wait of over an hour for food."

Atmosphere and Setting

Pros:

  • "Nice 17th century pub with a great atmosphere."
  • "Has a beer garden, smoking area and seating indoors is a lovely rural pub."
  • "The pub itself is quite picturesque with a small garden at the other end of the car park."
  • "Nice family pub, dog friendly (inside and out even when eating)."
  • "Set in a beautiful historic village."
  • "We visited Blue water to do early Xmas shopping we stayed at the premier Inn but went to the ship and wow we were welcomed like family we had the pie and lamb shank and it was gorgeous the service was fantastic and the open fire made everything cosy."

Cons:

  • "Typical soulless Greene King pub. Lack of atmosphere, lack of beer choice."
  • "Limited toilet facilities."
  • "But the main problem was the flies which pested us throughout the meal."
  • "Went there on a Saturday night booking were seated next to the woman's toilets."

Value for Money

Pros:

  • "Great value for money. Will be coming back."
  • "Lovely food, reasonably priced."

Cons:

  • "Food was slightly warm, and as the chef had only just arrived to cook it, how was it only warm and not hot?"
  • "Very overpriced for what it is."

Facilities and Cleanliness

Pros:

  • "In the toilets there were complementary sanitary products for women."

Cons:

  • "No toilet roll in the toilets and a blocked toilet."

Menu Selection and Variety

Pros:

  • "Great choice for food And drink."
  • "Brilliant Gin range!"
  • "Had a walk round Jeskyn's Park and was looking for somewhere to have lunch which would cater for the mother-in-law, a 12 Yr old, the Mr and a dog and found a lovey table at the Ship Inn outside and in the shade on a hot sunny day."

Cons:

  • "Have been here a couple of times recently... several items on the menu were already sold out."
  • "We had to pre order our food to make sure we got the food we wanted... they had no mussels which my niece had pre ordered."

Family and Pet Accommodation

Pros:

  • "Dog friendly too which is a real bonus!"
  • "Very nice, dog friendly pub, lovely hot chocolates for the kids."
  • "We will definitely be returning and bringing our dogs to go in the section for dogs welcome."
  • "Nice pub, dog friendly."
  • "Bonus was the kids food was bought out first, this prob doesn't sound like a big thing but when you have two hungry boys it makes a difference to your experience!"

Cons:

  • "There's a kids menu but unfortunately no colouring bits for them."
  • "Absolutely no children's facilities."
  • "Family Meal was lovely yesterday apart from my two daughters finding a hair on their plates, one of which looked like a dog hair!"
  • "Didn't get our free drink with the kids meal as well didn't ask for it when we placed our order."

Special Events and Bookings

Pros:

  • "Booked for Mother's Day meal and it was lovely."
  • "We were asked to join in with the quiz and we won."

Cons:

  • "So disappointed that my granddaughters 21st birthday meal was ruined."
  • "Was not too impressed have been here many times in the past and pre booked with a £30 deposit a table for six not a common thing but it was fathers day arrived to an empty pub...service was slow and they mixed up our orders."

Overall Dining Experience

Pros:

  • "A fantastic example of Greene King pubs being run how they should be."
  • "Chanced going on a hot Sunday afternoon without booking."
  • "Unexpected gem."
  • "Lovely country pub."

Cons:

  • "Never again will we dine there."
  • "Very poor won't be returning."
  • "We all had different meals and nobody enjoyed them."
  • "Don't bother with this pub."

Payment and Checkout Process

Pros:

  • "None stated."

Cons:

  • "Payment system was down, so stood for quite a while waiting to pay without success."
  • "In the end the card details were taken manually but it took a long time."

Dietary and Allergy Considerations

Pros:

  • "staff very friendly and helpful ,as one of the children with us has certain allergies they took the time to come to our table to discuss the allergies with us."

Cons:

  • "None stated."

Entertainment and Activities

Pros:

  • "Live band on the Saturday night which was good."

Cons:

  • "None stated."

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