Tiger Moth Reviews Summary

Staff and Service

Pros:

• "Had a great experience here. The staff were friendly and professional."
• "Super friendly staff and so accommodating to us with our dog."
• "All the girls that work here are so friendly and helpful."
• "Good beer, great food and happy smiling helpful staff."
• "The atmosphere was amazing, everyone from bar staff to management, couldn’t have been more helpful."
• "Welcoming and friendly staff."
• "Our waitresses on both occasions were very friendly and attentive. Smiles all round."

Cons:

• "Booked here for a xmas meal, they couldn't organise a piss up in a brewery."
• "To make matters worse customer service was awful. Common courtesy and politeness were sadly lacking."
• "The pub does not answer their phone despite asked people on other reviews to ring them."
• "The table service was poor, like they didn't know what they were doing."
• "Very poor service. No one told us you have to go and pay before hand."
• "The waitresse was very miserable to say the least."
• "Staff were friendly enough but not enough of them; normally just one serving drinks, taking food orders and answering the phone, with the other serving food."

Food Quality

Pros:

• "Absolutely first class service and great food."
• "Fantastic food which was not only very well presented but mouth watering too."
• "Really tasty food, having lived locally for years I have only just recently visited."
• "Food is lovely and brilliant prices."
• "Really lovely and tasty food truly faultless food plenty of it too !!very hot ,really fast service."
• "Food was hot tasty and value for money."
• "Excellent food and plenty of it and great value for money."

Cons:

• "Adults portion size a lot smaller than our 5 yr olds kid meal."
• "The food was slightly below average quality even to pub food standards."
• "Burgers were burnt, nothing was hot."
• "Soggy 'Fish' (it wasn't fried at the right temperature since it was soaking in oil and the soggy batter wasn't even attached) and raw chips served with probably the worst mushy peas I've ever had."
• "The food was OK, but when you order a medium rare steak and it comes out on a sizzling hot plate, it's no longer medium rare but well done and tough as old boots!"
• "Food was absolutely awful. My fish was about 3 inches by 4 inches and so overcooked it was the colour of my chocolate labrador."
• "Food wasn't as good as usual, my rib eye should have been rare but came medium and my wife's rump also should have been rare but came well done."

Ambiance and Atmosphere

Pros:

• "Good social distancing and hand sanitising in place and the option of eating outside where possible."
• "All of the customers seemed friendly too which made the atmosphere."
• "A lovely warm atmosphere and great food."
• "Nice atmosphere, friendly little pub."
• "Amazing place to go whether its for a meal with the family or a drink and get together with friends, atmosphere is brilliant."
• "Popular with diners, the pub has an extensive menu of traditional pub fare at reasonable prices."
• "Not often do I leave reviews but the welcoming and warm atmosphere of the staff left me no choice."