The George Reviews Summary

Service

Pros:

• "The service at this bar is top-notch."
• "Staff were attentive and helpful."
• "The new manager was nice and friendly."
• "Quick service and every member of staff are always there to make sure customers are happy and satisfied."
• "The service is friendly and efficient as they can be under pressure when it's busy."
• "Food came in good time considering there was only one server."
• "The staff was lovely & friendly even though clearly very busy."

Cons:

• "The staff didn't bother to tell us we needed to put our registration in anywhere, and we saw no signs in the pub."
• "I've contacted the pub three times and still no response."
• "Despite the fact you could see the staff were very busy... They remained patient and polite."
• "The service was very poor and when we did have the service they were very unprofessional and blatantly rude."
• "We was only asked for the one drink and was left alone and not asked if we would like another."
• "We waited a good 5 minutes before a server appeared to seat us."
• "It took an age to get drinks, then was left without cutlery."
• "One lady doing everything, wasn't overly busy, but was forgotten about a lot."
• "Terrible service... Forgot our drinks till reminded."
• "Manager couldn't even be bothered to apologise."

Food Quality

Pros:

• "The food was excellent and service friendly."
• "The menu features a delightful selection of dishes, each bursting with flavor."
• "Most of our party guests had food either the tasty well priced Carvery or wraps all such good value for money."
• "Nice fresh food, proper toasted bread."
• "All fresh hit and good quality."
• "The food was spot on can't fault it."
• "Everyone of our meals was excellent from the sirloin steak to the vegetarian pie."
• "When the food did come it was cooked nicely."
• "The carvery is quite nice, love it on a Sunday!"
• "The roast beef dinner I had was scrummy."
• "Lovely food...tasted delicious not one of us had anything bad to say."

Cons:

• "Mediocre pub-chain food. I had the Chicken Tikka Masala which was OK but the naan bread was dry."
• "The belly pork was burnt, all i could taste was charcoal in my watering mouth."
• "The salad... wasn’t the salad I was expecting and was hot."
• "However the gravy was the consistency of, and tasted like, water."
• "By far the worst sizzling pub I've ever been to in my life."
• "The burger and bun was burnt, the corn on the cob was burnt."
• "My sons order was wrong, so I sent it back and it never returned."
• "The pizza I was served was a insult it looked and tasted like a Chicago Town."
• "My husbands 1st mixed grill was burnt."
• "The food was the worst I've ever had here."

Atmosphere & Cleanliness

Pros:

• "Country pub inside rather than the bog standard industrial look everywhere else-so made a nice change."
• "The ambiance is another highlight of this establishment."
• "It's a lovely pub and the food is wonderful."
• "Feels like it will have a great atmosphere on a weekend."
• "Garden had plenty of benches."
• "The seating was extremely comfortable and everywhere was very clean."

Cons:

• "First impression was absolutely awful."
• "Went to this sizzling pub for lunch, walked past all the disgusting crusty sauce tables."
• "The decor and maintenance really let the side down, the pool table area was very run down."
• "The ladies loo was freezing."
• "Place doesn’t look very clean, plates were removed but tables left unwiped."
• "The child's high chair was dirty and in this time of covid I would have thought this would have been cleaned I had to wipe it myself."
• "Tables and floor dirty and sticky."
• "The whole place is just grubby, the glasses aren't clean."

Value

Pros:

• "The price for the carvery can’t be beaten."
• "Reasonable prices for good portions."
• "For the price I couldn't fault it, cheap and cheerful."
• "Even got 20% off with a voucher so was even better value for money!"
• "For the price you really can't moan."

Cons:

• "Not worth the money at all."
• "Paid full price for no service."
• "Overpriced for the quality of the food and service."
• "Took ages to get served and was not worth the money."
• "You don’t mind paying if the food is good but it was overcooked and plate was very greasy."
• "The cost of the food was high for what you got."

Management & Staff

Pros:

• "The new manager was nice and friendly."
• "The staff was lovely & friendly even though clearly very busy."

Cons:

• "The manager was running around like a headless chicken."
• "Manager couldn't even be bothered to apologise."
• "Unprofessional behavior by the management."
• "Management need to sort the place out."
• "Staff training seems to be non-existent."