Turpins Bar & Grill Reviews Summary

Atmosphere

Pros:

• "When you get in there is a bustling atmosphere and it appears quite busy."
• "There was a comfortable and serene atmosphere leading to a most enjoyable evening."
• "Has a lovely, up-market pub atmosphere to it."
• "The atmosphere is nice."
• "Lovely open dining space, didn't feel crowded post covid but still had a nice atmosphere."
• "Fabulous buzzing atmosphere, especially as it was a Wednesday evening."
• "Atmosphere really lovely. Calm and friendly."

Cons:

• "It was very busy and noisy."
• "The place is SO LOUD due to poor acoustics that it's difficult to hear people at your own table at times."
• "Being one large room it can get incredibly noisy."
• "However major failing no attempt made to put up sound absorption. Consequently very noisy (akin a fish market)."
• "The large open space and wooden floors attenuate the noise and it can get pretty difficult to have a conversation."
• "Noisy busy couldn't talk to my parents who were having a meal with us had to shout to be heard."
• "It was very busy and noisy, but a pleasant atmosphere."

Service

Pros:

• "Staff couldn’t be more helpful and again five stars."
• "The staff were very helpful and pointed out what allergies were in what food."
• "Service was very quick, the food was very good and all cooked as requested."
• "The staff were very attentive."
• "Staff were very friendly and the manager thanked us for supporting their business."
• "The team are friendly, polite and make your meal or occasion the best it can be."
• "The service was also excellent, attentive but by no means intrusive."

Cons:

• "Service was terrible, a bunch of kids serving who clearly didn't care whether the customer was happy or not."
• "So average in this place. Nothing special at all. But yet they have the cheek for charging the prices they do."
• "The food took quite a while and once it was served the staff didn't come near our table again."
• "Fast service and lovely food but some of the waiting staff let the place down."
• "The staff were not very friendly and didn't point out the specials so we didn't know about them."
• "Unfortunately the service was very slow and staff paid poor attention to customers that were clearly sat waiting to pay/leave."
• "The service is always slow unfortunately."

Food Quality

Pros:

• "They have a great variety of cocktails, which I can confirm first hand…. Taste amazing!"
• "Steak does not disappoint."
• "Fantastic menu with good quality food served in a decent portion size."
• "The food was excellent, really tasty and very satisfying."
• "Best place in Leicestershire clean and presentable in every way... followed by extremely good food at very reasonable prices."
• "Food was excellent, service was a little slow and drinks were forgotten."
• "Food is absolutely delicious, my partner and I had goats cheese for starter, and for mains we had the duck breast, and the pie."

Cons:

• "I was one of a party of 9 people having Christmas lunch yesterday and I have to say the turkey we had was almost inedible."
• "The food is very average. Its just okay, basically unremarkable if you're used to dining out."
• "Raw pastry on the bottom of the pies and raw batter for the fish and chips."
• "The steak and ale pie was dry and bland not helped by the sauce accompanying it being very watery."
• "The food was dreadful... the mains were not so good, to the point where we chose to go home hungry."
• "Food wasn't too bad. Although there was way too much fat on the meat I had."
• "The paella was overcooked. With too much salt."