The Treacle Mine Reviews Summary

Service

Pros:

• "Staff were great."
• "Lovely helpful staff and good service."
• "Staff were friendly & helpful."
• "Service was very good today all the bar staff were helpful and polite."
• "Staff were friendly and helpful."
• "Staff are attentive and provide great service with a smile."
• "Staff always friendly and helpful."

Cons:

• "Service terrible, food terrible, attitude terrible and cleanliness well if I had a dog i wouldn't take it there."
• "Appears the management had woefully understaffed."
• "The, so called, manager didn't offer any apology she just slammed the money in my hand and walked off."
• "The service was very poor, the staff were rude (all except one male waiter)."
• "Service not too good. Staff shortage means long delays taking orders."
• "Serve took forever. Waited over an hour."
• "Very disappointed with the service, as my group had to wait more than an hour for our food!"

Food Quality

Pros:

• "Delicious food! I had a rump steak cooked to perfection."
• "Ordered the steak and rib tonight. Honestly the best ribs I've had to date."
• "The brownie was delicious and the chocolate fudge cake was huge."
• "The food was excellent, and we spent 3 hours chatting and drinking coffee with no pressure."
• "Food was nice and very reasonable priced."
• "Food was relatively good quality."
• "The food is amazing and up to my standards, well cooked"

Cons:

• "The meal was not only cold and burnt but wrong 3 times"
• "Just awful food. Burnt Sunday Roast and tiny greasy portions."
• "The quality of the food was very bad. 90% of the food tasted like it was stale or low quality."
• "The food was pretty bland."
• "Food really isn’t all that, brought out the wrong dish for my friend."
• "The food was way overcooked beans dry."
• "The whole meal was luke warm and after the first mouthfuls all 9 of us didn't eat it."

Atmosphere

Pros:

• "Overall a good experience and great atmosphere."
• "It's a great place for a catch-up."
• "Saturday evening was a lively night and busy but never waited too long to be served."
• "Good place to watch premiere league football, atmosphere is always lively."
• "Every saturday night is a karaoke session full of feel good vibes you just can’t find anywhere else."
• "Thank you so much for the amazing atmosphere."
• "Great atmosphere and great customer service from the team at the bar and waiters."

Cons:

• "Atmosphere wasn't great, there were sports on, so lots of loud patrons, screaming at a TV."
• "The surrounding tables and floor areas were disgusting... tables were not wiped or cleared."
• "Awful, soulless pub."
• "Language from a group of men at 5pm on a Saturday was a bit choice, especially as they were with their own children."
• "Spent the last hour of my daughter's birthday dinner next to 6 smashed drug taking violent men who was chucking chairs and tables around while the staff laughed and joked with them."
• "The worst experience I have ever had when trying to eat out! The customer service was awful we were ignored when we entered"
• "The whole place was roasting hot."

Value for Money

Pros:

• "Very good value for money."
• "very very very reasonably priced"
• "The meal was cheap and would come again"
• "Absolutely brilliant meal, prices very reasonable and fantastic value for money."
• "Had the 2 for £9 deal which runs Monday - Friday, plus a starter and 3 alcoholic drinks and that all came to less than £25!"
• "If you think Spoons is good for doing 3 small plates for £10, then you'll be happy to know this place does 3 for £9."
• "The staff we're very welcoming and the breakfast was awesome and very good value for money, we will definitely be back."

Cons:

• "Don't waste your money."
• "Went for the cheapest wine because from what we'd experienced so far, we didn't have high expectations for the food."
• "Won’t be going back."
• "Won't be coming back as other pubs don't operate in this way."
• "Won't be coming again."
• "Shocking! Avoid at all costs!"
• "HIT WITH PARKING CHARGE NOTICE never used to pay for parking at the treacle mine."

Staff Efficiency

Pros:

• "Staff were so lovely considering how under pressure"
• "Staff very friendly and squeezed us in though they were busy"
• "Staff are amazing and really friendly!"
• "The staff are all friendly, welcoming and very helpful."
• "First visit here and staff person, Emma was the most helpful and kind person you could meet."
• "They fitted 13 of us in at very short notice. Staff were so helpful & friendly."
• "Staff were really hard working and attentive."

Cons:

• "Appears the management had woefully understaffed."
• "Service not too good. Staff shortage means long delays taking orders."
• "Serve took forever. Waited over an hour."
• "Very disappointed with the service, as my group had to wait more than an hour for our food!"
• "They seemed really short of a few team members."
• "Not enough staff to cope with the volume of customers."
• "Didn't seem to be enough staff either waiting staff or bar staff."