Pho Reviews Summary

Authenticity and Presentation of Food

Pros:

• "The food seemed authentic and well presented."
• "Exceptional food. You can really taste the freshness."
• "The food was incredible, especially the beef brisket Vietnamese curry!"
• "The chicken and shrimp rice was superb, as were the sides of chicken wings."
• "The food is usually excellent."
• "Absolutely delicious Vietnamese street food and very reasonably priced."
• "The food was authentic and tasted incredible!"
• "The super green pho was possibly one of the best dishes I've ever eaten."

Cons:

• "The chicken was tough.. like really chewy, so that can be improved."
• "The pho as well as the chicken and prawns in it were very dry."
• "Chicken fried rice was a bit disappointing as it was too bland."
• "Food you could have made better yourself at home."
• "The food was underwhelming. I specifically chose a spicy option but it was barely mild."
• "I've noticed a decline in the freshness, quality and quantity of the food."
• "The starter was enjoyable. But the mains took too long to come to us."
• "Food was just ok, a bit tasteless, too expensive for the price."

Service and Staff

Pros:

• "The service and staff were very very good. One of the best."
• "Staff were attentive, efficient, upbeat and really friendly."
• "We had a Filipino waiter who was incredible. Very friendly, laid back, not pushy at all."
• "Excellent service, excellent food!"
• "Great service and really nice staff."
• "Exceptional food and service."
• "Excellent service especially from Ivy and Paula - (my server)."
• "The staff are friendly, knowledgeable and helpful."

Cons:

• "Services were good, but sorry I’ll give it a 2-star because of the food."
• "Waitress was standing next to us looking at us while we were about to finish our food."
• "Really shocking service which ultimately let the food down."
• "The service was a little lacking. Cutlery had to be asked for twice, and no condiments."
• "Staff were not very accommodating lots of the menu not available and chicken extremely tough."
• "The waiter ignored us."
• "On arrival staff were Very helpful the service from one member of staff was rude."
• "Do you like being ignored by wait staff then waiting 45 minutes for food, even on a Sunday night?"

Atmosphere and Ambience

Pros:

• "Over all a very good experience. Loved it."
• "The atmosphere good, the price point reasonable but this place is all about the food."
• "Gorgeous food with the restaurant perfectly set up for outdoor social distancing."
• "The ambiance wasn't very pleasant, we had air conditioning blowing down, so I couldn't take my coat off."
• "The restaurant was very chill with a calm vibe."
• "Nice atmosphere, good service...food is quite bland and over priced."
• "Nice atmosphere, good service."
• "On arrival staff were Very helpful."

Cons:

• "Waiter who took our order had so much attitude."
• "The music was so quiet, we thought what was the point of it, if you can't even hear and enjoy it?"
• "My partner had the money in cash for the dinner saved specifically and on arrival we are just told sorry can’t do anything about it."
• "The music was awfully noisy, impossible to talk to the person in front of me without shouting."
• "Something was wrong... the food was good at first but after i got home at night i threw up and had a headache/felt dizzy."
• "The food was terrible bad."
• "It was extremely noisy and bright which maybe a Vietnamese vibe, but I found it a bit too much."
• "On this occasion we weren’t offered types of noodles nor were we given condiments."