The Bold Hotel Reviews Summary

Hotel Ambiance and Decor

Pros:

• "Lovely place just to sit and chill with a drink!"
• "Lovely hotel great room and modern and clean stylish decor."
• "The atmosphere is really nice."
• "The restaurant and bar was very chic, had a cool vibe with great bar hours and delicious breakfast."
• "They have a superb outside area too. Best in Southport."
• "The place looks amazing, from the lighting all the way down to the seats."
• "Absolutely stunning place."

Cons:

• "Nice environment, although music far too loud leaving you needing to shout to have a conversation."
• "Only disappointment NO lift in building so not suitable for anyone with a disability!! Didn't think that was allowed in this day especially as no ground floor rooms?"
• "The only downside is that it can get noisy since there are a few bars nearby and the windows - because the building is listed - are only single glazed."
• "Not as spacious inside as one might think."

Room Quality

Pros:

• "The rooms are amazing really clean and modern."
• "Room was so clean with lovely bedding and house keeping were also top notch, very friendly."
• "Our room was beautifully decorated."
• "This is a lovely, clean and well kept hotel."
• "Lovely hotel, beds so comfy, power show, spotlessly clean, room decorated lovely, large tv."
• "The rooms and well appointed and quite spacious."
• "Spotless large rooms, comfortable beds."

Cons:

• "Only fault was the fan in the bedroom didn't operate properly so was roasting hot at nighttime."
• "Although the bathrooms are somewhat cramped."
• "The one small issue is that it seemed as if the water pressure to the room was a bit low."
• "Our room was so small, you could not get to one side of the bed without squeezing between the wardrobe and bed."
• "Room was nice, a bit too small, although shower room was big - room was really hot, no air con, although a fan was provided."
• "Our room was the deluxe room, which is situated at the front of the hotel, it does look out onto the main road. But it was pleasant enough."
• "The only issues we really had was that the fridge wasn't cold at all and instead producing a lot of heat in the room."

Food Quality

Pros:

• "The mains were lovely."
• "Had a carvery which was wonderful and Carbonara which was just delicious!"
• "The Carvery couldn't fault it all in all The Bold Hotel is the Best."
• "The fried halloumi, chicken liver pate, moules marinere & pasta pollo creme were all superb."
• "The food is nice pub grub but the portions are large and it is all very well presented."
• "The starters we ordered were very impressive and very generous portions."
• "The food was brilliant."

Cons:

• "Awful food. The gammon looked like it had been sat under a heat lamp for hours."
• "Carvery meal was luke warm. Vegetables were dry and tasteless."
• "The gluten free brownie was odd though as it had crunchy bits of coconut in it."
• "Went for Sunday breakfast, poor offering."
• "The fish was full of bones and cold."
• "The lasagna my wife ordered was very poor, overcooked and looked like a half portion."
• "For starters, the vegetables were under cooked, and the Yorkshire Pudding was a disaster."

Service Quality

Pros:

• "All the staff bright, cheerful and extremely helpful."
• "The staff were very welcoming and helpful. Highly recommended."
• "The staff is beyond impressive and make you feel welcomed and appreciated."
• "The staff that we did speak too whilst visiting were very welcoming and nice."
• "All the staff are friendly and make your stay enjoyable."
• "Very friendly and helpful staff making sure we have a nice stay."
• "We always get good service, good food and friendly, welcoming staff."

Cons:

• "Very disappointed with levels of service and total lack of cleanliness especially in current climate, we sat outside in the corner table not cleaned asked staff to wipe down table did not happen ordered drinks."
• "Complained to manager, he wasn’t interested."
• "Service is informal but friendly."
• "No service what so ever."
• "Waited 40 minutes for food."
• "Terrible service..waited 15 minutes before a waitress took our order(rather reluctantly I might add)..waited another 20mins."
• "Staff were more busy on their mobiles or sat talking rather than looking after customers."

Value for Money

Pros:

• "The car park is very small, but we did get a space, which they charge £5 per night, which is pretty good, although don't why they charge you when yr staying in their hotel."
• "Reasonable priced, plenty of choice with the veg, quite busy, and you would be best to book in advance."
• "We had a three course lunch for £22 which was very good value for money."
• "Food is great, I love the steak sandwich and have this a few times."
• "The breakfast is well worth the money, and is very filling."
• "Great value for money."
• "Breakfast was the best I've ever had in a hotel.If you stay in the hotel its £10 pp BARGAIN."

Cons:

• "To be charged £10 for 3 drinks, I have been coming to Southport since 1989 and drank in the Bold Hotel on Lord Street. To all solo travellers please avoid going to THE BOLD as you robbed in daylight."
• "I had a cocktail 1st night, which i thought was pretty expensive at £10. No 2 for 1."
• "£25 for a bottle of Prosecco outrageous!!! +£8 for a G&T."
• "Overpriced at 14 pounds."
• "£16 for this! Much better offerings close by, better ingredients freshly cooked and much better value."
• "Meal not good for price (over priced)."
• "Was disgusted by the fact this 'hotel' is so overpriced."