The Edwardian Manchester, A Radisson Collection Hotel Reviews Summary

Room Quality

Pros:

• "Room was spacious with comfortable bed, coffee machine and everything you need."
• "Rooms are fantastic."
• "Rooms are also really nice."
• "Absolutely spotless room with a very comfy bed and lots of space."
• "The room is quite spacious and has everything you'd need for a stay."
• "The room was fabulous and clean."
• "Rooms were very clean, good size."

Cons:

• "I had a much smaller room than all previous other stays right next to the lifts."
• "The rooms are dated and furniture fitting archaic."
• "Stayed in the Alfresco suite, which was £611 for one night, the room was very dirty and worn."
• "I feel the room was a little shabby also..needs a bit of tlc in places."
• "The rooms are starting to look a little tired, on Saturday night, the noise from the nearby clubs could be heard a bit."
• "Room was in a poor state, one of towels had holes in, sheets and pillow stained, carpet stained."
• "I was a bit disappointed to be a 5 star hotel the room was small and the shower and sink where separated and it has old furniture."

Spa and Gym Facilities

Pros:

• "The gym is one the best I have seen in a hotel with ability to have some privacy if you want with separate rooms for core work and weight training as well as machine work."
• "The free spa facilities were top-notch and very relaxing."
• "The Spa/Gym facilities were a very nice addition in with the price, a morning swim and sauna went down very well."
• "Really like the gym and spa area."
• "All of the spa facilities are amazing."
• "The spa facilities are wonderful and incredibly relaxing and the gym is well equipped by hotel standards."
• "Lovely spa area, with pool, sauna, steam, hot tub and well equipped modern gym."

Cons:

• "The spa facility is ridiculously busy, considering that I called from my room and booked a slot to use at 7-8, the final hour of the day."
• "Unfortunately I won’t want to stay here again, the hotel is excellent but the facilities are now overused."
• "Spa is a little small so it can get busy, even if booked."
• "But make sure you book spa a week before as it’s really busy."
• "The spa is great as long as it is not busy, there are kids hours between 9-11 am and 4-6 pm meaning you won't be able to relax at this time."
• "The pool is lovely and managed well to avoid overcrowding."
• "Spa also so peaceful and clean, it gives luxury but rooms are a let down."

Service and Staff

Pros:

• "Then had drinks at the library bar and John was very attentive and welcoming, made me a special off-menu drink - Tepache De Piña - very delicious."
• "Thank you all staff for being very professional and make our stay."
• "The staff at the hotel was incredible everyone was friendly and accommodating."
• "This was definitely a 5 star experience for myself and the welcome received from all staff was amazing."
• "Service was fabulous by Giovanni. Polite, attentive, and courteous."
• "The staff there were excellent and very attentive."
• "The staff were extremely friendly."

Cons:

• "But the service and the attention to groups is so so terrible."
• "The hotel was very noisy that evening and busy, service was poor."
• "We arrived the night of an award ceremony, so we definitely were not a priority to the staff."
• "I am not sure the staff enjoy working here."
• "The service we received once leaving the hotel was poor and very unprofessional."
• "However the staff were quite rude when I asked for some slippers to wear in the spa area."
• "My final complaint is that upon checking out, the man at the desk was quite arrogant and rude."