The Brighton Hotel Reviews Summary

Value for Money

Pros:

• "Excellent price for a thoroughly decent hotel. Great value for money and very affordable."
• "All in all reasonably priced accommodation and of a decent standard."
• "Overall a comfortable stay and good value for money."
• "You get what you pay for and we were very happy with our room."
• "Don't expect luxurious rooms or a delicious breakfast, but for the price the hotel is actually great value."
• "Good value and enjoyable."
• "Good position, great views, well priced."

Cons:

• "Was expecting budget, but very budget hotel, which doesn't quite match the money I paid (£105 sat,£50 sun)."
• "Avoid this place for the price it is a rip off big time."
• "The price of 1 night was the same as a bed!!"
• "Cost over £200 for 1 night."
• "All for £175 a night I would of rather slept in a shed for the night than take the 25% discount."
• "For the money paid the room had damp wallpaper and one towel for two people."
• "Unfortunately, the room was not up to standard for the money we paid."

Staff and Service

Pros:

• "Staff were excellent. All very friendly and efficient."
• "Staff really helpful."
• "The staff were friendly and the food lovely."
• "Staff were very helpful and friendly."
• "Staff can't help you enough."
• "Every staff member was polite and kind."
• "The staff are friendly, helpful and efficient."

Cons:

• "Asked about parking when we came to check in and got very rude reply from receptionist."
• "Dreadful breakfast and one of the reception staff was most unhelpful."
• "Staff not very friendly."
• "Reception staff do not engage."
• "The rest of the staff just looked like they was worried they might crack if they smiled."
• "Woman at the reception was rude."
• "Most of the staff just don't seem to care and the breakfast took ages to be served."

Room Quality

Pros:

• "The room was clean and the bed comfortable."
• "The hotel as a whole is a little dated, although the room was comfortable and the bathroom was modern and clean."
• "The room (311) we stayed in was clean and must have been recently renovated as room was modern and bathroom was lovely with a bath."
• "Nice room with sea view."
• "We had a great sea view and decent size room."
• "The room was good, it had all the accommodations we needed."
• "Had a lovely time, hotel was great had a great view, nice and clean."

Cons:

• "The bathroom door you had to walk into sideways as there was next to no space as it was hitting the bed."
• "The room was extremely tired with a funny smell, paint had chipped around the window and the loudest shower in the world."
• "The room was small and very dated."
• "The rooms are very very dated the bathroom was like a hospital bathroom very scary white and very clinical."
• "Room very dated and in need of complete renovation. This room should not be used for guests!"
• "The room was tiny - I couldn't actually walk around the whole bed because there was so little space."
• "Room was disgusting."

Facilities and Amenities

Pros:

• "The onsite car park was handy, although very tight to get into."
• "This is 3 star hotel and have its own parking."
• "Amenities were good."
• "Nice clean rooms, nice bar area, good breakfast in the morning and bang on the sea front."
• "Clean pleasant hotel."
• "Neat and tidy and clean."
• "Staff are attentive, rooms are mostly up to a good standard."

Cons:

• "Although the car park was too small forcing us to park far away."
• "Parking was very limited and costly where possible with the building work going on."
• "Finding parking is very difficult and expensive. £18 for parking."
• "Parking was non existent as there are only a handful of spaces directly outside."
• "Be careful about the parking spaces, they say they have but there's only about 5 or 6 parking spots, which you have to pay for (18£ or something) and it's on a first come first serve basis."
• "The carpets are worn, stained and dirty."
• "Carpet was filthy though."

Location

Pros:

• "The location is pretty awesome being directly opposite the burnt remains of the West pier and only 5 mins walk from the lanes shopping and eating areas."
• "Bar and lounge downstairs offer great views of the seafront, the old Pier and the bandstand."
• "Hotel is right across from the beach and very close to everything, no more than a 10 minute walk to the centre and all shops and places to eat."
• "Location wise it's pretty perfect, a short amble along the seafront to the main pier."
• "The location is great - right on the promenade, where the burned down pier is."

Cons:

• "Parking was 15 minutes away for 24 Pf. the night."

Food and Dining

Pros:

• "Breakfast always a treat and when serving meals they are good too."
• "The breakfast was really good."
• "Breakfast was nice, had a nice selection of food and even had gluten free bread too."
• "The food was excellent, I cannot fault any of it."
• "Breakfast was good."

Cons:

• "Dreadful breakfast."
• "The food.. Well that was not great."
• "Food was terrible actually raw!! Made us sick, portion size is a absolute joke that was not funny."
• "The breakfast was below average for the price, you can get better value for money elsewhere."
• "Disgusting coffee, more like hot water and ran out."
• "Unfortunately the staff was struggling with cleaning up the place. Even the cups in the restaurant were dirty."