Lord Nelson Reviews Summary

Category: Pub Wantage

Address: 78 Charlton Rd, Wantage, OX12 8HL, United Kingdom

Phone: +441235763415

Rating: 4.0
based on 157 reviews.

Service

Pros:

  • "Friendly efficient staff. Thank you Jack for looking after us so well."
  • "Thank you Sarah, it’s the only name I’ve got but would like to say thanks to all the staff, front of house and in the kitchen."
  • "The staff went the extra mile and were so friendly and helpful."
  • "The standout feature, though, was the exceptional service. The staff, was attentive and friendly, making the experience even more enjoyable."
  • "Thank you, Chloe, James, and the team for the professional and courteous but most of all friendly service."
  • "Very friendly staff and amazing service! I came in a few weeks ago and I cannot fault their service!"
  • "The staff tonight (Monday 12th October) were excellent. Very friendly and polite."

Cons:

  • "Most of the food we wanted wasn't 'in stock' and What we got was wrong and over cooked."
  • "Awful service No chicken. New yorker No eggs for gammon no chicken on any kind Hour wait."
  • "Main downside - staff lack a lot of common sense. Really frustrating."
  • "Very disappointed in the staff member that yes I know we are in lockdown rule but it the first time we been out since March and we try to do our best but my son has cp and nonverbal and has autism staff need to have more disability awareness."
  • "The manager was very rude to me and my fiancee we came for a meal with our 2 children and friends and the manager had a go at us for our child running about."
  • "The service was mediocre. I popped in for a quick drink and all I saw was managers standing round on their phones and staff standing around not knowing what to do."
  • "The bar staff were not trained and knowledge and any capabilities sadly lacking."

Food Quality

Pros:

  • "Cheap and cheerful with good food. Large seating area upstairs and a smaller adult only lower bar and seating with pool table."
  • "Great food, great service."
  • "The food was a true highlight – The menu's diversity ensures there's something for everyone, from classic pub fare to innovative options."
  • "The food was great, service was perfect and it was altogether a lovely evening."
  • "Had a roast dinner for 4 adults with desserts and all was excellent Had the roast gammon special and it was really well cooked and desserts were delicious."
  • "Food is great value."
  • "Food very good ...we shared nacho starter and the fish n chips X2 and salmon."

Cons:

  • "Rundown and in need of tlc. Food is rubbish. Served fish and chips that was both still frozen inside."
  • "Shocking food well under staff food was not worth the money asked for a well cooked stake and was still running around on my plate the starter was burnt and that was only garlic bread so that will be the last time we go there."
  • "Absolutely dreadful. There was no steak, no Shiraz, no Pinot Grigio. My wife and mother in law ordered chicken skewers Sizzlers. The chicken was bone dry."
  • "The manager was very rude to me and my fiancee we came for a meal with our 2 children and friends and the manager had a go at us for our child running about."
  • "Was very dissatisfied in the service as I purchased the mixed grill and the chicken was uncooked on one side."
  • "The food was absolutely awful, my husband had gammon that was raw and no eggs or pineapple."
  • "Absolutely shocking! Main course was cold and we waited over an hour for the desserts we ordered with our mains. Place was not busy but extremely dirty!"

Ambiance & Decor

Pros:

  • "Lovely pub really nicely decorated for Christmas."
  • "Pub had a good atmosphere."
  • "Lovely theme throughout (lots of Edison bulbs) after it's overhaul."
  • "The pub has a lively yet relaxed and friendly atmosphere."
  • "Inside decor is great and looks much better since the revamp."
  • "Lovely garden with all the new plants and signage up."
  • "Always a lovely experience dining here, all down to the fantastic service and great food and drink."

Cons:

  • "Place has gone downhill big time. Went in last Saturday with my children and there was a 35 min wait and the place was practically empty so we walked out."
  • "Looks very basic and it doesn't look good for the value."
  • "The only problem I can see is the pool table is very expensive at £1.50 a good bit more than anywhere else."
  • "However it's the type of place where kids are allowed to run around screaming it's cheap enough to have customers (parents) who couldn't care less if their kids run around making it a less enjoyable experience."
  • "Was ok for a quick catch up pint. Feral kids running around kind of ruined it a bit."
  • "Okay, it's pub food. Rather large and very loud family with children running all over the place spoilt our lunchtime visit."
  • "The tables and chairs always seem to have a sticky feel to them."

Value

Pros:

  • "Cheap and cheerful with good food. Large seating area upstairs and a smaller adult only lower bar and seating with pool table."
  • "Food is great value."
  • "Food very good ...we shared nacho starter and the fish n chips X2 and salmon."
  • "The prices are great and there's always an offer of some sort running."
  • "Good food for the price and the service was really friendly."
  • "Sunday deal was 2 meals for £10 ( wow)."
  • "Good food and a lovely gin recommended by Kim. Great value for the money."

Cons:

  • "The only problem I can see is the pool table is very expensive at £1.50 a good bit more than anywhere else."
  • "The food was absolutely awful, my husband had gammon that was raw and no eggs or pineapple."
  • "Absolutely shocking! Main course was cold and we waited over an hour for the desserts we ordered with our mains. Place was not busy but extremely dirty!"
  • "Food tastes good - although they are very stingy with the amount of chips served with the burgers!"
  • "Food was okay but harvester over at Milton park is nicer and pudding selection is nicer as well."
  • "Asked for steak medium rare - was very well done (dry and overcooked), chicken looked like it was cooked from frozen."
  • "It took 3 tissues to mop up the fat from my plate of gammon which they forgot to put the eggs on."

Thanks! Your review is awaiting moderation.