Fabeha Fashions Ltd Reviews Summary

Customer Service

Pros:

• "I am really impressed with delivery service of fabeha fashion."
• "Highly recommended place to visit."
• "Would personally like to thank the staff who helped find a young lady the perfect outfit for a friend's sweet 16."
• "I spoke with Asma who provided excellent customer service and was super helpful and friendly!"
• "I have had a very pleasant experience shopping with Fabeha."
• "I must say I've ordered a few times with Fabeha but every time I have done they've always met up to my expectations."
• "I received my dresses within a few days :D I know how much of a pain online shopping can be but I must say Fabeha fashion do take care of costumers and their needs."

Cons:

• "They sent faulty clothes with holes and faults and are not willing to compensate."
• "Every time whenever I visit they are busy no acknowledgement of customers."
• "Absolutely terrible customer service! Called them 3 times regarding the damaged packaging of my clothes."
• "No one at customer services knows what’s going on with orders and they are very unhelpful."
• "Customer service is a joke. So unprofessional."
• "Customer service is absolutely terrible - returned items and took them nearly 2 months and numerous phone calls and emails to get a refund."
• "WORST CUSTOMER SERVICE EVER!!! Staff is rude. If you point out fault on an item they will say that's how it is, there's no fault, its absolutely fine."

Product Quality

Pros:

• "PURCHASED 6 OUTFITS, WHICH WERE ON SALE AT AN AMAZINGLY LOW PRICE."
• "Best online store for readymade pakistani clothes."
• "I am from India but still I prefer to buy outfits for my wife from Fabeha as I couldn't find such an ultimate collection at such reasonable prices here in India."
• "The items were of a reasonable quality."
• "Just purchased a few outfits for eid & i loved all of them."

Cons:

• "Quality of clothes very bad, don't go here."
• "The materials are of a very low quality, colourfast, bobbling, stitching undone, embellish and stones falling off to the touch."
• "I ordered my dresses online and the quality of it was cheap and wasn't worth the £60 i paid let alone £210 which was how much it was before it was on sale."
• "Garments are very different to the pictures in catalogue."
• "The third that did arrive was not at all like the picture, the sizing was horrendous."
• "Also, the two dresses I did receive looked far worse in reality than the photos online."
• "Such poor quality! Sent my items back for refund."

Refund and Delivery Policies

Pros:

• "I was refunded the money as soon as they received the dress."
• "My refund was dealt with promptly also."
• "The delivery is so fast and even the exchange/refund policy is also very genuine."