Queen Victoria Brewers Fayre Reviews Summary

Food Quality

Pros:

• "Good food and excellent service and a great atmosphere."
• "The food was exceptional, surprising since the breakfast is all you can eat! Good quality bacon and sausage!"
• "The scampi was crispy on the outside and juicy and flavorful on the inside."
• "The food was really good, and there were even mushrooms to choose from."
• "Food was decent at a nice price plentiful plates!"
• "Absolutely lovely food, great service, unbeatable value for money."
• "Cant complain really about anything it was all good hot and tasty."

Cons:

• "The fish was grey instead of white, very strong smelling, and tasted off."
• "The cheese pie was gluten free, it was mainly all crust, very dry and tasteless."
• "The food was totally unappetising and it's presentation was poor."
• "Meals were cold and not cooked fully."
• "Food on the hot plate looked overcooked and unappetising."
• "The food was low standard and I'd say it was just cooked out o the bag."
• "The food was terrible, one of the toilet was out of order the other one was extremely dirty and I could go on and on."

Service

Pros:

• "Manager did come over after. Apologetic an offered replacement meal."
• "Really pleasant atmosphere and the staff were very helpful."
• "Lucy and her staff were very welcoming, friendly and helpful."
• "The staff were really polite and the bar staff really quick at serving."
• "Staff were beyond excellent."
• "The staff were warm and friendly and a credit to the place."
• "The staff always make you feel welcome and they will go the extra mile to ensure that you enjoy your visit."

Cons:

• "Service is not good. My food was not hot and seemed it had been reheated in a microwave."
• "There was too much chitchat between those at the bar and customers which meant customers were waiting too long to be served."
• "Long wait to order food, over an hour in waiting time for food to be served."
• "Wasn't apologized to by any staff and was very rudely spoken to by the manager."
• "Service poor/slow."
• "Slow service, cold food, when food came it was not what we ordered."
• "Service was disgusting if I am honest, we ordered round of drinks and food I wouldn't even give this place 1 star."

Value for Money

Pros:

• "We eat here regularly at lunchtime, and take advantage of two mains for £9.85."
• "Child had the curry buffet. Good value, 6 currys to choose from, 2 rices popadums nans etc. All you can eat for 7.50."
• "But overall we paid 20 quid for a 3 course meal soooo can you you really complain?"
• "Value for money is incredible, the boys ate for free and cost £17.98 for me to have unlimited cooked breakfast and wife went for the continental one, including drinks."
• "At £13.69 was excellent value for money."
• "The Queen Victoria is well worth a visit its value for money."
• "The cost of the brew is a bit expensive really but its free refills so good value."

Cons:

• "£30 for 1 adult and 2 kids meal unbelievable 🤯"
• "Also had to pay £3 for my 11mth old granddaughter to go in the play area, most places are free for babies!!"
• "Meal was fine. Staff were lovely. Having to pay £5 to park there ridiculous!"
• "Poor. Expensive for what it was, over 50 quid for 2 adults and 3 child main meals and the soft play thing."
• "Play area £3.50 per child."
• "The mushroom starter was very expensive for seven small mushrooms."
• "Pathetic portions of food for the price."

Cleanliness

Pros:

• "Everywhere was clean and tidy - was also friendly and warm!"
• "Another good thing, the toilets were very nice and clean, smelled very fresh, no stale air or smell."
• "The place overall was clean and pleasant."
• "All efforts have been made to make sure that COVID precautions are adhered to."
• "Tables were clean and well stocked with enough menus for everyone."
• "Nice to sit with my husband and relax knowing kids were safe."
• "The staff were brill nothing was too much trouble."

Cons:

• "Our only minor disappointment was the toilets, they need a few quid spending on them to smarten them up and needed a deep clean."
• "The venue could do with a good clean, lots of dust and dead flies on the window bottom."
• "The window bottoms were filthy dirty loads of dead flies and cobwebs."
• "The toilet was disgusting and the nappy bins were full."
• "We were sat right by the toilets/baby change room and it smelt so bad."
• "Nothing tastes fresh."
• "Tables were all mucky and sticky."

Atmosphere

Pros:

• "Good place to eat at a stone's throw away from the hotel."
• "Nice modern pub with a Premier Inn across."
• "Thoroughly recommended on all fronts."
• "Lovely lovely member of staff there who the boys absolutely adored called Chris."
• "Tidy little soft play area for the kids to give the adults 10mins."
• "The overall service was good and reasonably prompt."
• "The place had a relaxing atmosphere."

Cons:

• "It's been a few years since we've been and it's definitely the last time."
• "Would not recommend or return unless under duress."
• "A very disappointing and awful visit."
• "O well that was the last money you'll get off me ..."
• "Got there and chavs outside set the scene swearing like troopers and extremely foul mouthed in front of children."
• "This place is a disaster wouldn't mind but place was quiet."
• "All I could smell whilst eating was dirty nappies."